Club Floor Manager
7 days ago
To oversee the operations of the entire club.
- To work closely with Assistant Front Office Manager, Front Office Manager and related departments to maintain a high level of service attentiveness and maximize revenue for the club.
- To ensure pre-arrival preparations are carried out for all reserved bookings for the day.
- To carry out detail checks of rooms assigned to arriving guests to ensure proper set up of rooms.
- To organize staff to ensure that guests are welcomed and escorted from the lobby to the Club Floor.
- To maintain guest history records to ensure that they are kept up to date and with the correct information.
- To co-ordinate the guest preference program and liaise with all relevant departments where necessary.
**Requirements**:
- Positive work attitude and team player.
- Good communication and public relations skills.
- Able to perform rotating shift.
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