Customer Service Officer

7 days ago


Kallang, Singapore Ultimate Desk Ptd Ltd (Omnidesk) Full time

Who are we? Omnidesk is a rapidly growing solutions provider for all things ergonomics including smart desks and a bevy of accessories to help make productivity more comfortable.

**5 Days Work Week**
**Office Hours**

Role Responsibilities:

- Handling of daily enquiries by potential customers
- Helping with Zendesk tickets and calls i.e. enquiries from customers
- Ensuring customer satisfaction both pre-sale and post-sale
- Developing a strong business presence with clients in both B2B and B2C sales channels
- Ad-hoc tasks given by Higher Management
- Assisting in the Studio for Corporate Visits and Appointments

Role Requirements:

- Good situational awareness
- Exemplary communication skills
- Able to work in a fast-paced environment
- Ability to work collaboratively
- Willingness to learn
- Proficiency in Microsoft Excel / Microsoft Word
- Good command of Spoken and Written English, additional language proficiencies would be a plus
- Be a shining bastion of positivity in the face of adversity

**Salary**: $1,800.00 - $2,300.00 per month

**Benefits**:

- Dental insurance
- Health insurance

Schedule:

- Weekend availability

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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