Analyst Agency Participation

6 days ago

Central Singapore Emprego SG Full time

**Location**
- Singapore, Central Singapore**Job Type**
- Full Time**Salary**
- $4,500 - $8,600 Per Month**Date Posted**
- 3 hours agoAdditional Details

**Job ID**
- 111154**Job Views**
- 1Roles & Responsibilities

About the team you are joining
- Reporting to the Manager, Agency Participation and in collaboration with the BPO, you will be responsible for supporting the management of the accreditation process with a strong focus on default and irregularity management for the assigned countries.

What your day would be like
- Ensure a rapid transmission of any accreditation related matter to the market through the Agency Information Relay Services;
- Ensure operational excellence by supporting the BPO, conveying one IATA brand experience;
- In collaboration with the BPO, ensure the delivery of the IATA service promise (i.e. common metrics and KPIs, etc.);
- Manage closures, IRIS/Banking Updates, Direct Debit Set up, Certificates DGR, PCI DSS, IATAN, VMFR and MSO/GSA codes;
- Support Agency Management process including making required changes in all associated systems;
- Manage Risk Management process (Non-compliance) including irregularities, financial assessments, financial security, suspension, defaults, terminations and reinstatements;
- Timely execution of compliance actions raised by other support teams, such as Remittance and Settlement, Agency Settlement Risk, Invoicing & Collection;
- Provide support to BPO, agents and field offices on all accreditation related matters.

We would love to hear from you if
- You have a university degree in Business Administration or a related field;
- Three (3) years' experience in a business support function, preferably in a multicultural/commercial environment;
- Excellent organizational and customer service skills;
- Ability to work effectively in a dynamic, fast-paced and highly demanding environment while meeting tight deadlines;
- Ability to set priorities, and work with speed with a strong customer focus and a high level of drive and energy;
- Excellent IT skills including MS office;
- Excellent communications skills in English (written and spoken); proficiency in additional Asian language will be an advantage.Tags

analyst

agency

participation

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