General Manager

6 days ago


Singapore 35A PTE. LTD. Full time

**Job Overview:
We are looking for a General Manager to oversee all operations and welfare at 35A Scotts. The General Manager has the overall responsibility for directing the daily operations of the restaurant, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, financial accountability, and ensuring that the highest quality products and services are delivered to each customer.

**Responsibilities**:

- Overseeing the entire day-to-day operations of the exclusive clubhouse, housekeeping, security etc. to manage efficiently the operations.
- Responsible for delivering sales revenue targets and maintaining operation costs within pre-approved budget.
- Regular on-going monitoring of staff to ensure the adherence to pre-established policies and procedures.
- Manpower planning and review productivity of the various departments and work closely with them to increase overall efficiency.
- Engage in effective communication with the stakeholders, management, colleagues, and guests, and cultivate good working relationships with them.
- Come up with innovative ways to mitigate problems and improve guests' experiences.
- Attainment and maintenance of service levels that exceed expectations.
- Ensure adherence to SOPs and the relevant legislations.
- Develop and implement online marketing strategies to boost targeted sales.
- Maintain and submit monthly report(s) to Director.

**Job Requirements**:

- Proven track record of leadership and managerial skills while providing exceptional customer service is required
- At least 8 - 10 years of experience in hotel/F&B sector
- Able to multitask and work in a fast-paced environment
- Good knowledge in different business functions
- Good command of written and spoken English & Mandarin for business communication needs
- Strong leadership and communication skills
- Degree in Business/master’s in Business Management



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