Customer Relations Officer

1 week ago

Singapore CITY ENERGY PTE. LTD. Full time

The Customer Relations Officer (Operations) is a core member to our City Energy Life showroom to support the sales functions and deliver top-notched service to our retail and commercial customers.

**Responsibilities**:

- Handle all operational matters and work closely with sales team to ensure fulfilment of sales
- Generate Sales Order upon completion of sales for City Energy Life, call centre and online orders
- Deliver excellent service to ensure high levels of customer satisfaction
- Respond to customer complaints and concerns in a professional manner
- Arrange and update appointments for commercial customers, and liaise with the Commercial team
- Ensure adequate support and timely coordination with inter-departmental colleagues e.g Finance, relating to City Energy Life showroom matters
- Ensure upkeeping and accuracy of all administrative duties, including managing of online store records, documentation etc
- Other duties assigned by supervisor

**Requirements**:

- Min. 'O' Level
- Min. 1 year working experience (preferably in a retail environment), with exposure on operations
- Willing to work retail hours (10.30am to 9.30pm) according to roster of 4 days work week including weekends and public holidays
- Customer service-oriented with excellent communication and interpersonal skills
- Ability to work under pressure and meet tight deadlines

Remuneration will commensurate with work experience and qualifications. Interested applicants, please submit your detailed resume stating your current and expected salary, and reasons for leaving current and past employment.

  • Customer Relations Officer

    5 days ago

    Singapore 9 LIVES PTE. LTD. Full time

    **Customer Relations Officer Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer...

  • Customer Relations Officer

    5 days ago

    Singapore E. MILLENNIUM INVESTMENTS PTE. LTD. Full time

    CUSTOMER RELATIONS OFFICER SALARY : $2400.00 TO $3700.00 WORKING HOURS : MON TO FRI FROM 9AM TO 5.30PM. SAT 10AM TO 5.3OPM **Customer Relations / Operations**: - Check in/out of guests. (Overtime required) - Follow up on maintenance issues raised - Attend to tenant’s complaint and action it - Attend to contractors onsite maintenance work - Attend to SP...

  • Customer Relations Officer

    1 week ago

    Singapore JJOBB LLP Full time

    **Customer Relations Officer / Public Relations Officer**: To manage site office and HDB Building Service Centre, attend to resident's feedback and complaints. Interact with residents to maintain good relationship. Make appointment for resident to attend inspection with BSC (Building Service Centre) team. Prepare and manage correspondence, reports and...

  • Customer Relations Officer

    1 week ago

    Singapore SKIN EQUALITY INTERNATIONAL PTE. LTD. Full time

    Roles & Responsibilities Description & Requirements: Roles & ResponsibilitiesWe are looking for detailed and structured Customer Relations Officer who is great with customers and familiar with digital technologies. Your role is key in ensuring timely engagement of customers communications and recorded in our central database system to process and ensure...

  • Customer Relation Officer

    1 week ago

    Singapore ALPHA 8 PTE. LTD. Full time

    **Customer Relation Officer** (Singapore - Clementi, Clementi MRT) **Responsibilities**: - Ensures all interactions with customers are handled professionally, promptly with care and adhering to Company’s policies and procedures - Handles all customers’ requests promptly and resolved to customers’ satisfaction - Assist the Loan Manager to keep track...

  • Customer Relations Officer

    3 weeks ago

    Singapore KIENTA ENGINEERING CONSTRUCTION PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description & ResponsibilitiesWe are seeking dedicated and people-oriented Customer Relations Officers (CRO) to support our Home Improvement Programme. The successful candidates will act as the key liaison between the project team and residents, ensuring clear communication, smooth coordination, and positive resident relations...

  • Customer Relations Officer

    3 weeks ago

    Singapore SKIN EQUALITY INTERNATIONAL PTE. LTD. Full time

    Roles & ResponsibilitiesDescription & Requirements:Roles & ResponsibilitiesWe are looking for detailed and structured Customer Relations Officer who is great with customers and familiar with digital technologies. Your role is key in ensuring timely engagement of customers communications and recorded in our central database system to process and ensure full...

  • Customer Relations Officer

    1 week ago

    Singapore TREEMOON PTE. LTD. Full time

    JOB TITLE : CUSTOMER RELATIONS OFFICER WORKING HOURS MON TO FRI - 8.30AM TO 5.30PM SAT - 10AM TO 5.30PM LUNCH : 1 HOUR LOCATION NEAR MRT LINES. (DOVER/QUEENSTOWN/CLEMENTI/PASIR PANJANG/HAW PAR VILLA/NOVENA/OUTRAM PARK) **JOBSCOPE** **Customer Relations / Operations** **This position requires to work overtime and need to be mobile as this is...

  • Customer Relations Officer

    2 weeks ago

    Singapore SKIN EQUALITY INTERNATIONAL PTE. LTD. Remote Work Freelance Full time

    & Requirements:Roles & Responsibilities We are looking for detailed and structured Customer Relations Officer who is great with customers and familiar with digital technologies. Your role is key in ensuring timely engagement of customers communications and recorded in our central database system to process and ensure full delivery of our services and...

  • Customer Relations Officer

    3 weeks ago

    Singapore LIGHTWAY HR CONSULTANCY PTE. LTD. Full time

    Roles & ResponsibilitiesOn behalf of our client, who is a market leader in their sector, we are looking for a suitable candidate to join them as Client Relations Officer | FarmerResponsbilitiesManaging a portfolio of commercial accounts Prepare sales quotations and presentations to customers and prospects Achieve monthly and annual sales targets Develop...