Customer Relation Officer

2 weeks ago


Singapore ALPHA 8 PTE. LTD. Full time

**Customer Relation Officer**
(Singapore - Clementi, Clementi MRT)

**Responsibilities**:

- Ensures all interactions with customers are handled professionally, promptly with care and adhering to Company’s policies and procedures
- Handles all customers’ requests promptly and resolved to customers’ satisfaction
- Assist the Loan Manager to keep track of all loan and feedback from customers
- Assumes any other duties as assigned by Management

**Requirements**:

- Min. GCE 'A' level or Higher NITEC (Business Studies, Administration) Certificate
- Enjoys meeting people and possesses a flair for customer service
- Able to handle both walk-in and phone enquiries
- Highly driven with a passion for learning
- Good communications and interpersonal skills and a team player
- Independent & Committed
- At least 1 year of basic experience in customer service field, preferably in service industry
- 5 1/2 working days
- Working hours 11.30am to 8.00pm (Mon-Fri)

11.30am to 5.00pm (Sat)



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