Customer Relations Officer

1 week ago


Singapore TREEMOON PTE. LTD. Full time

JOB TITLE : CUSTOMER RELATIONS OFFICER

WORKING HOURS

MON TO FRI - 8.30AM TO 5.30PM

SAT - 10AM TO 5.30PM

LUNCH : 1 HOUR

LOCATION NEAR MRT LINES. (DOVER/QUEENSTOWN/CLEMENTI/PASIR PANJANG/HAW PAR VILLA/NOVENA/OUTRAM PARK)

**JOBSCOPE**

**Customer Relations / Operations**

**This position requires to work overtime and need to be mobile as this is a**

**field job. Need to be on standby 24hours for emergency cases including customer support
**Check in/out of guests**
- Training will be provided. Need to familiarize with our company check in/out process.
- Familiar with the facilities and amenities of our condo units.

**Assists with viewing of potential client**
- Coordination between our sales team.

**Follow up on maintenance issues raised by our tenants**
- Power trip the apartment unit
- Water supply disruption
- Follow up with internal team for arrangement with external contractors, liaise with owners

**Attend to tenant’s complaint and delegate it to the appropriate team. Ensure that**

**complaints attended and rectified**
- Housekeeping
- Maintenance
- Aircon
- Sales Team

**Routine maintenance inspection of apartment units**
- Report your inspection in chat group
- Follow up on the status of the inspection reported
- Help with minor maintenance work together with the maintenance team

**Store room management (apartments units, office store room inventory stock take)**
- Report items belong to company
- Report broken items for disposal and coordinate disposal arrangement
- Tidy up the store room

**Contractor/Supplier**
- Assists external contractor for onsite repair or installation
- Assists to receive furniture/electrical appliances

**Managing Agent/MCST**
- Assists with onsite inspection together with representative of

MA or MCST or its contractor
- Collection for condo access cards
- Take meter readings at meter risers of the apartment units



  • Singapore 9 LIVES PTE. LTD. Full time

    **Customer Relations Officer Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer...


  • Singapore beBeeCustomerRelations Full time $2,500 - $2,800

    Job Title: Customer Relations OfficerAbout the RoleWe are seeking an experienced and skilled Customer Relations Officer to join our team. In this role, you will be responsible for managing customer interactions, resolving complaints, and ensuring exceptional customer satisfaction.You will work closely with customers to understand their concerns and provide...


  • Singapore E. MILLENNIUM INVESTMENTS PTE. LTD. Full time

    CUSTOMER RELATIONS OFFICER SALARY : $2400.00 TO $3700.00 WORKING HOURS : MON TO FRI FROM 9AM TO 5.30PM. SAT 10AM TO 5.3OPM **Customer Relations / Operations**: - Check in/out of guests. (Overtime required) - Follow up on maintenance issues raised - Attend to tenant’s complaint and action it - Attend to contractors onsite maintenance work - Attend to SP...


  • Singapore Parkway Pantai Full time

    Front Office oversees the receptionist duties, ward visitation, valet and shuttle bus service for the hospital. - As a Customer Relations Officer, your primary responsibility will be to provide front-line services to patients and visitors. You will also be tasked to conduct ward visitations and maternity tours. **Key accountabilities**: - Perform...


  • Singapore JJOBB LLP Full time

    **Customer Relations Officer / Public Relations Officer**: To manage site office and HDB Building Service Centre, attend to resident's feedback and complaints. Interact with residents to maintain good relationship. Make appointment for resident to attend inspection with BSC (Building Service Centre) team. Prepare and manage correspondence, reports and...


  • Singapore SKIN EQUALITY INTERNATIONAL PTE. LTD. Full time

    Roles & Responsibilities Description & Requirements: Roles & ResponsibilitiesWe are looking for detailed and structured Customer Relations Officer who is great with customers and familiar with digital technologies. Your role is key in ensuring timely engagement of customers communications and recorded in our central database system to process and ensure...


  • Singapore ALPHA 8 PTE. LTD. Full time

    **Customer Relation Officer** (Singapore - Clementi, Clementi MRT) **Responsibilities**: - Ensures all interactions with customers are handled professionally, promptly with care and adhering to Company’s policies and procedures - Handles all customers’ requests promptly and resolved to customers’ satisfaction - Assist the Loan Manager to keep track...


  • Singapore KIENTA ENGINEERING CONSTRUCTION PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description & ResponsibilitiesWe are seeking dedicated and people-oriented Customer Relations Officers (CRO) to support our Home Improvement Programme. The successful candidates will act as the key liaison between the project team and residents, ensuring clear communication, smooth coordination, and positive resident relations...


  • Singapore SKIN EQUALITY INTERNATIONAL PTE. LTD. Full time

    Roles & ResponsibilitiesDescription & Requirements:Roles & ResponsibilitiesWe are looking for detailed and structured Customer Relations Officer who is great with customers and familiar with digital technologies. Your role is key in ensuring timely engagement of customers communications and recorded in our central database system to process and ensure full...


  • Singapore SKIN EQUALITY INTERNATIONAL PTE. LTD. Remote Work Freelance Full time

    & Requirements:Roles & Responsibilities We are looking for detailed and structured Customer Relations Officer who is great with customers and familiar with digital technologies. Your role is key in ensuring timely engagement of customers communications and recorded in our central database system to process and ensure full delivery of our services and...