Customer Relations Manager

2 weeks ago


Downtown Core, Singapore SINGRASS Full time

**Company Overview**

SINGRASS is a Singapore-headquartered eco-tech company pioneering Indoor Smart Eco Systems (ISES) that integrate hydroponic leafy vegetables, smart sensing, and aesthetic design to purify indoor air and enhance well-being. Our solutions contribute to the Singapore Green Plan 2030 and the "30 by 30" food security vision, offering innovative ESG-aligned systems for schools, offices, hotels, and urbanliving environments.

**Key Responsibilities**

As a Customer Relationship Manager at SINGRASS, you will take on a hybrid role that blends corporate sales, account management, and ESG consulting. The remuneration package is basic pay plus commission.

**1. Sales & Business Development**

Identify and acquire new B2B customers across sectors such as education, hospitality, corporate offices, and public institutions.

Present SINGRASS's ISES as an ESG-aligned indoor air quality and sustainability solution, tailored to each client’s needs.

Lead the end-to-end sales process including proposal, pricing, and contract closure.

**2. Customer Engagement & Account Management**

Build and maintain long-term partnerships with key clients through regular communication, reviews, and service optimization.

Act as the main liaison between clients and internal departments (R&D, Installation, Maintenance).

Upsell and cross-sell system upgrades, maintenance plans, and new solutions.

**3. Project & Service Coordination**

Conduct on-site indoor air quality (IAQ) assessments using our proprietary tools.

Manage project timelines, installations, and deployment of ISES systems in coordination with the operations team.

Ensure service delivery quality and resolve post-sales inquiries effectively.

**4. Market Outreach & ESG Advocacy**

Represent SINGRASS at sustainability exhibitions, trade shows, and industry forums.

Engage with government bodies, schools, and NGOs to promote indoor ecological systems and drive ESG compliance.

Contribute to ecosystem education and awareness through campaigns, seminars, and client demonstrations.

**Qualifications & Requirements**

Minimum 1 years of experience in corporate sales, or business development, preferably in ESG, sustainability, built environment, or indoor hydroponics solutions.

Strong communication and presentation skills, with the ability to articulate complex value propositions to diverse stakeholders.

Self-starter with strong project management skills; able to thrive in a dynamic, cross-functional startup environment.

Proficient in Microsoft Office and CRM tools; prior experience in Salesforce is a plus.

Bilingual in English and Mandarin to support multilingual client base across Asia.

Diploma or Bachelor’s Degree in Business, Environmental Science, Sustainability, or related fields.

**Why Join SINGRASS?**

Be part of a mission-driven team redefining indoor ecological design and health-focused spaces.

Contribute to tangible ESG outcomes across industries.

Work in a flat, entrepreneurial organization with strong regional and global growth plans.

Enjoy uncapped commissions, performance bonuses, and a collaborative team culture.

Pay: $3,000.00 - $4,000.00 per month

Work Location: In person



  • Downtown Core, Singapore Elliot&CO Full time

    Elliot & Co. is one of Singapore & Malaysia fastest-growing communications agencies impacting many of the best disruptors and forerunners in Southeast Asia. At Elliot & Co., we are confident that we do things a little differently. We are not just a PR agency; we are a team of trailblazers shaping the narrative of change. We believe innovation is a constant...


  • Downtown Core, Singapore SoftwareOne Full time

    The role: Roles & Responsibilities: - Assist Account Manager to develop an overall account plan to maximize opportunities and generate sales activity and gross profit attainment. - Oversee and coordinate end-to-end service delivery for strategic accounts by working with the Inside Sales (locally in subsidiary and/or GSDC) and the Procurement Specialists...


  • Downtown Core, Singapore The Cigna Group Full time

    Your role will be to: - Lead the team to achieve company-wide and departmental goals, as well as agreed KPIs in Relations core processes (e.g. onboarding of new providers, escalations management if any) - Ensure the provider experience key initiatives smooth development across the teams and manage implementation of those projects as applicable in your...


  • Downtown Core, Singapore SoftwareOne Full time

    Job Function: Sales The role: - Assist Account Manager to develop an overall account plan to maximize opportunities and generate sales activity and gross profit attainment. - Oversee and coordinate end-to-end service delivery for strategic accounts by working with the Inside Sales (locally in subsidiary and/or GSDC) and the Procurement Specialists (GSDC). -...


  • Downtown Core, Singapore RIDA GLOBAL Full time

    **About Rida** Rida is a cutting-edge AI-powered delivery operating system that is revolutionizing the way businesses manage their logistics. Its advanced AI algorithms and real-time delivery optimization capabilities automate processes, reduce costs, and decrease the number of delivery vehicles on the road by 20%, resulting in a decrease in carbon...

  • Associate Director

    2 weeks ago


    Downtown Core, Singapore Moody's Full time

    **Location(s)**: - 6 Shenton Way, #14-08, OUE Downtown 2, Singapore, 68809, SG - 1 O'Connell Street, Sydney, 2000, AU **Line Of Business**: Know Your Customer OU(KYC OU) **Job Category**: - Sales & Marketing **Experience Level**: Experienced Hire At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do...


  • Downtown Core, Singapore Squirro Full time

    The Project & Customer Success Manager is expected to be a highly knowledgeable and capable IT professional who is adept at working with customers and business partners to deliver demanding AI solutions. In this growing region, we need a person who is comfortable with taking on both strategic and tactical tasks to assist the technical and account team with...


  • Downtown Core, Singapore Vertical Institute Full time

    Vertical Institute is a Registered Training Provider (RTP) that helps working professionals stay ahead in a rapidly changing job market. Our mission is to equip individuals with in-demand skills through practical, industry-relevant training that drives real career outcomes. To date, tens of thousands of learners have upskilled with Vertical Institute. As an...


  • Downtown Core, Singapore PEI Group Full time

    **About The Role**: The Member Service Executive supports PEI members to participate in, use, contribute to, and rely on our membership products, specifically helping members discover relevant benefits, and gain optimal value from PEI network services, with a core focus on delivering high satisfaction and increasing retention and return rates. This will...


  • Downtown Core, Singapore Elliot&CO Full time

    Our PR team is looking for enthusiastic Public Relations Consultant! At Elliot & Co, we operate in a casual office environment, but are very serious about producing high-quality work with unparalleled results. You will be expected to be able to hit the ground running managing our fast-growing clientele and will be expected to pitch in where needed across...