Technical Support

2 weeks ago

Singapore Convergint Technologies Full time

Convergint is looking for an enthusiastic, results-driven, and customer service-oriented technical support (presales) to join our Southeast Asia team. The position is responsible for presales support to our sales team. Maintaining a high level of customer satisfaction.

**Responsibilities**:

- Provide technical consultation, system design and system solutions for all sales/SAM for SEA projects.
- Pre-sales activities support including site survey, client meeting, technical presentation, system demo, etc.
- Ensure all the system configuration and quotes are accurate for SEA region.
- Provide technical training for SEA sales team and technical team.
- Provide after sales technical support (project/CS) if any PM/engineer needs help.
- Provide T&C support for SEA projects.
- Ensure quality of Convergint services following company standards and policies strictly, to deliver prompt and efficient response to all service requests within assigned region.
- Prepare customer training materials and deliver professional customer training.
- Attend internal training and improve skills.

**Requirements**:

- Min 3 years or above related working experience in security, electronic or small electronic project implementation and commissioning, preferably in a multinational environment.
- Basic IT knowledge in security hardware, network and database.
- Familiar with security access control system, CCTV and alarm system products / systems is an advantage.
- Good communication and coordination skills.
- Client service oriented and quick learner.

**Behaviours**:

- Team player: Works well as part of a team
- Passion: Strong enthusiasm for work and life, positive attitude, and belief in success
- Proactive: Self-starter with the ability to take initiative; results-driven to solve problems by seeking alternative solutions
- Detail-oriented: Excellent attention to detail to ensure tasks are completed well

**Job Category**:Sales**Job Location**:Singapore**Region**:Singapore

  • Field Technical Specialist

    2 days ago

    Singapore beBeeTechnical Support Full time $2,400 - $3,500

    Job OverviewThe role of a Field Service Engineer is to provide technical support and service for semiconductor manufacturing equipment. This involves performing installations, troubleshooting, and repairs of equipment, as well as supporting the setup and configuration of new machines onsite."],

  • Technical Officer

    2 weeks ago

    Singapore Institute of Technical Education Full time

    Overview Join to apply for the Technical Officer - School of Engineering (ITE College West) role at Institute of Technical Education . What the role is As a support staff, your role is to support policies and schemes in specific functional areas. What you will be working on You will be responsible for assisting the Lecturers in the conduct of practical...

  • Technical Officer

    2 weeks ago

    Singapore Institute of Technical Education Full time

    Overview Technical Officer - School of Engineering (Electrical Dept) (ITE College West)at Institute of Technical Education Join to apply for the Technical Officer - School of Engineering (Electrical Dept) (ITE College West)role. The TO will support policies and schemes ensuring the smooth operation of workshops, labs, and specialised equipment, and will...

  • Technical Officer

    1 week ago

    Singapore Institute of Technical Education Full time

    What the role is: As support staff, your role is to support policies and schemes in specific functional areas. What you will be working on: You will be responsible for assisting lecturers in conducting practical lessons, guiding students, and monitoring their projects. You will also ensure that workshops meet safety regulations and that training...

  • 2nd Line Support Analyst

    2 days ago

    Singapore Informa Global Support Full time

    Company Description **Informa** is a leading international intelligence, events and scholarly research group. We're here to champion the specialist. Through hundreds of brands and a range of products and services, we connect businesses and professionals with the knowledge they need to learn more, know more and do more. Informa is listed on London Stock...

  • Technical Officer

    2 weeks ago

    Singapore Institute of Technical Education Full time

    Technical Officer - School of Design & Media (ITE College Central) Overview As a support staff, your role is to support policies and schemes in specific functional areas. What you will be working on Maintain and upkeep laboratory and classroom facilities such as computers (PC and Apple), equipment and software. Assist with day-to-day school operational...

  • Application Support Specialist

    2 weeks ago

    Singapore beBee Technical Specialist Full time $100,000 - $150,000

    OverviewA technical specialist is required to provide follow the sun Level 2 production system support including:Strong knowledge on Murex MX3/G2000 in FX Cash and Commodity moduleSupporting the Front Office FXC, FXO, Precious and Base Metal Trading deskProvide End-to-End production application support with ITIL scopeCan able to handle incidents in a timely...

  • High-Performance Desktop Support Specialist

    1 week ago

    Singapore beBeeDesktop Support Specialist Full time

    Unlock a world of opportunities as a Desktop Engineer with our forward-thinking team Job Description: We are seeking a skilled and motivated individual to join our team as a Desktop Engineer. In this role, you will be responsible for providing desktop support to customers, addressing a range of IT topics and issues. Your primary goal will be to deliver...

  • Technical Projects Lead

    1 week ago

    Singapore SHANNON TECHNICAL SERVICES SG PTE. LTD. Full time

    Shannon Technical Services Singapore is seeking an ambitious and motivated Technical Projects Lead (TPL) for our Technical Services Department during a period of strategic growth. Based in Singapore with occasional travel, the TPL will report to the Chief Commercial Officer and manage aircraft technical projects, including overseeing consultants, serving as...

  • Technical Officer

    2 days ago

    Singapore Institute of Technical Education Full time

    Overview Join to apply for the Technical Officer - School of Engineering (ITE College West) role at Institute of Technical Education . What the role is As a support staff, your role is to support policies and schemes in specific functional areas. What you will be working on You will be responsible for assisting the Lecturers in the conduct...