Credit Risk Middle Office, Operations Solutions

**JOB DESCRIPTION**
As a VP in our Credit Risk Middle Office, Private Banking Operations team, you will be responsible for supporting the implementation of the platform modernization initiatives. The modernization effort entails partnering with senior stakeholders in designing the Target Operating Model of “Future Operations” for Lending business. You will also have the opportunity to work with stakeholders across the firm and play a pivotal role in ensuring the bank's operations run efficiently and effectively.

**Responsibilities**:

- Own the execution strategy of Operations’ plan to modernize core platform, workflow, and processes, aligned to the new Target Operating Model.
- Support Operations Delivery Head, and work with Program / Transformation teams to map business requirements including operational controls, processes, and customizations.
- Ability to manage Operations analytics delivery, focused on Business insights, KPIs, SLAs, Service Delivery, and control thresholds.
- Document policies, procedures, and controls to ensure regulatory compliance and risk management mandates are adhered to.
- Partner with respective BAU domain leads to execute growth and change plans including platform migration and people development and support daily operational tasks.
- Adopting the Agile framework, conduct business analysis, coordinate new process implementation, process changes, and conduct process analysis.
- Driving process improvement / automation initiatives and efficiency opportunities with the Change Teams.
- Ability to write test cases for platform testing. Experienced implementing test strategies, in partnership with IT and Change teams.

**Required qualifications, capabilities, and skills**:

- Minimum 8 years of experience in Operations within the Banking Industry is required and preferably with exposure to Private Banking
- Knowledge / Experience in Credit Middle-Office or Trading Middle -Office (OTC, Structured Products or Asset Servicing) is highly preferred
- Must be highly disciplined, a self-starter, and can execute on assignments independently. Adaptability to learn new tasks and demonstrate a willingness to understand the details of a process.
- Strong ability to document (or make changes) to standard operating procedures, risk documentations and policy documents associated with Operations.
- Excellent analytical and problem-solving skills, with the ability to identify and resolve complex operational issues.
- Strong interpersonal and communication skills, with the ability to build and maintain relationships with internal and external stakeholders (partnership mindset).
- Strong understanding of the Operations ecosystem
- controls, reconciliation, documentation, and operational risk management.
- Bachelor’s degree or equivalent

**Preferred Qualifications**:

- Managed/Worked in an operational team using Temenos will be an added advantage.
- Familiarity with modern front-end technologies and cloud technologies.
- Knowledge of Tableau and Alteryx CORE certification is a plus.
- Programming knowledge - Python / SQL. Familiarity with ETL concepts or API Usage is desirable.

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.