Front Desk Executive

6 days ago


Singapore BGC Group Full time

Location:
- Singapore- Job Type:
- Permanent- Reference:
- JO-2212-18613- Sectors- Customer Service- Salary:
- Up to $3200 / month**Purpose**:
You will be part of a team interacting with students and parents of the Enrichment Centre attending to any enquiries and assisting them when needed.

**Highlights**:

- Nearest MRT: Upper Thompson
- Working hours: 3 weekdays (9.30am to 7.30pm) + 2 weekends (9am to 7pm)
- Basic salary: $2800 - $3200 (based on experience and qualification)
- Benefits: Performance Bonus

**Description**:

- Provide general front desk assistance to walk-in students and parents.
- Attend and respond to phone and online (website) enquiries about the enrichment centre’s services, such as classes; teachers; and curriculums.
- Handle and resolve special requests and complaints professionally; escalating to management when needed.
- Assist students and parents with registration and scheduling changes matters.
- Invoicing and payment processing via credit card or bank transfer for students
- Administrative support and duties such as printing, photocopying, and scanning.
- Other duties assigned.

**Requirements**:

- Min. NiTEC holder specializing in Customer Service / Hospitality.
- Prior experience in frontline customer service / hospitality front desk is advantageous.

Giovanna Widjaja

Outsourcing Team

Reg No: R22108890

BGC Group Pte Ltd

EA Licence number: 05C3053


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