Specialist (Sales Process)

2 weeks ago

Singapore NTUC CLUB Full time

**Job Description
**Be Part **of the Sales team to facilitate and ensuring good service delivery.
- To review and refine existing Sales SOPs & KPIs (MUCE and Group)
- Drive and coordinate Customer data from Salesforce to help drive Customer Segmentation strategy
- Owns and updates monthly Sales dashboard material and coordinates updates with input from key stakeholders
- Assist annual and mid yr review of sales budget
- Assist HOD with other Project and general Sales Transformation/Enhancement initiatives as needed

**Other Duties**:

- Support annual Customer Segmentation process including review with the different pdt that incorporate customer behavior performance values to optimize decision making for sales
- Sales Process owner or strategist(Business Process Management) and maintenance in salesforce
- Corporate Sales Presentation owner (annual review)
- Group Sales Process lead with other project initiatives as needed

**Requirements**:

- Knowledge in salesforce is preferred
- Good PowerPoint knowledge
- Diploma/Degree in relevant industry / functions preferred
- 3 years in sales customer facing role or inside sales support is a requirement
- Good in-depth knowledge of effective Sales processes in MICE or the event industry
- Takes avid interest in sales trends and figures

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