Sales Process Coordinator

2 weeks ago


Singapore beBeeCustomer Full time $4,000 - $6,000
Senior Sales Support Specialist

Job Overview:

We are seeking an experienced and skilled Senior Sales Support Specialist to join our team. In this role, you will be responsible for providing exceptional sales support services to our customers.

Key Responsibilities:

  • We respond promptly to customer sales inquiries, ensuring their needs are met efficiently.
  • We prepare and manage sales documents with accuracy, including quotes, orders, delivery notes, and invoices.
  • Our team manages customer purchase orders and accounts within the ERP system, ensuring seamless transaction processing.
  • We maintain a record of pending orders and regularly update the Sales Manager to ensure timely completion.
  • We follow up with customers and the testing team regarding retests and order changes, resolving any issues promptly.
  • We generate and send final test reports to customers, providing detailed information on product performance.
  • We develop strong relationships with customers, providing excellent service and support throughout the sales process.
  • We assist the Sales Manager in compiling sales reports and identifying process improvements to drive business growth.
  • We support our colleagues as needed to maintain a smooth workflow and achieve team goals.

Requirements:

  • More than one year of relevant working experience is required, preferably in a similar sales support role.
  • Able to utilize the ERP system effectively, with proficiency in data entry, reporting, and analytics.


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