Catering Sales Executive

1 week ago

Clementi, Singapore Délifrance Full time

COMPANY DESCRIPTION
The Dlifrance brand is centred upon a desire to make every day delicious. This is a testament to our unending search for and provision of the simple pleasures in life put forth in creative and transformative ways. Our French roots and history exist as the foundational structure upon which we innovate authentic cultural fare, culminating in inspired creations of outstanding taste and convenience.

DESIGNATION : Catering Sales Executive

RESPONSIBILITIES
**Why Join Us?**

**Encouraging Work-Life Balance.**

**Good Career Development Opportunities.**

**Work with a Small and Vibrant Team.**

**Opportunity to Wear Many Hats and Gain Different Sets of Skills.**

With the rapid expansion of Delifrance Singapore, a concept of OUE Restaurants' portfolio of fine dining and casual dining brands in Singapore, we are on the lookout for individuals who are excited about hospitality and lifestyle and champion sustainable concepts.

At Delifrance Singapore, we are passionate about delivering unforgettable experiences to our guests, and we need you to help make that happen

This role reports to the reporting manager and will assist in the following:

- Assist in driving sales performance on online channels
- Manage and respond to orders/enquiries on all e-marketplaces
- Provide professional, friendly and engaging service to ensure quality customer experience (inbound/outbound)
- Pursue sales opportunities, upselling of products and conversion of customers
- Assist with order fulfillment if needed, assembling and packing of catering products
- Communicate and coordinate with warehouse, logistics, finance and other support functions to ensure strong execution and service delivery
- Track orders and provide daily sales reporting/analysis
- Investigate and manage customer feedback and provide useful solutions to operational issues and other areas of improvement
- Assist in sales recovery processes
- Conduct price checks
- Work closely with marketing team in the execution of channel development activities through various platforms
- Assist in maintaining and updating online content, including submission of new listings for new product launches & product conversions on online platforms
- Assist in data entry, invoicing and general admin duties etc.
- Any other adhoc duties as assigned by Manager.

**HOW TO APPLY**:
QUALIFICATIONS
**Requirements and Qualifications**
- Min Diploma/Degree in Business, Marketing or related disciplines
- Possess great service attitude
- Passion for people & food
- Self-driven with a positive attitude to learn
- Able to work in a fast-paced environment under pressure
- Energetic team player
- Able to work 5.5 days per week (Mon-Fri in office; Sat work-from-home)

OTHER INFORMATION
**Personality and Competencies/Skills**
- Passion for marketing and technology.
- Well-versed in e-commerce/digital marketing and how the Internet can become a strong asset to securing growing revenue.
- Strong communication and interpersonal skills.
- Attention to detail and a commitment to quality.
- Ability to work in a fast-paced environment.
- Strong teamwork and communication skills

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