Senior Business Consultant

1 week ago


Singapore LSEG (London Stock Exchange Group) Full time

Description:
You'll have the opportunity to collaborate with Sales & Account Management, Customer Proposition, Customer Operations, and Technology to address distinct customer workflow needs that can include multiple products, third party solutions, and new capabilities. We'll expect you to bring a mix of technical, product, content, data science, and customer workflow expertise to collaboratively craft effective and successful solutions.

**Responsibilities**:

- Collect market feedback and product feedback and act as an integral cog in the feedback loop
- Measure sales efficiency and performances and suggest corrective actions as vital
- Capture customer-specific technical and data requirements through interactions with partners, third parties, and customers
- Coordinate internal partners (Customer Proposition / Customer Operations) to meet customer solution needs
- Run detailed customer presentations and product demos that are technical in nature (APIs)
- Deliver Proof of Concept, as well as define proposals and SOW's

Qualifications/Experience:

- 3+ years of digital identity, KYC, authentication, verification, and/or cybersecurity experience in client facing roles is helpful. Clients may also be resellers/integrators/channel partners
- Information Technology or Engineer background
- or technology-centric job experience across channels—web, mobile, API, and UX
- Experience with one or more of the following industry sectors: Financial Institutions/payment service providers, insurance, wealth management, healthcare, ecommerce - B2B and/or B2C
- Able to learn about the competitive landscape efficiently and position our products optimally
- Comfortable working in a fast-paced and innovative team that has all the benefits of the world-renowned London Stock Exchange group.
- Previous pre-sales experience for software or technical products is highly valued
- Comfortable working with APIs, understanding JSON (request / response, etc.)
- Good presentation and interpersonal skills
- Proficiency in both English and Mandarin (spoken and written)
- Basic understanding of the sales cycle
- Knowledge of the identity, verification, authentication, and cyber security industry

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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