
Customer Service Executive
2 weeks ago
**Overall Job Objectives**:
Reporting to the Operations Lead, the Job Holder shall assist in all operational aspects of Giving.sg to grow informed giving.
**Core Duties And Responsibilities**:
- Maintain accurate and timely records of correspondence with customers in various systems to assist with future follow-up.
- Coordinate with the relevant stakeholders to investigate and respond to customers in a timely manner.
- Stay informed on developments and provide operational support for partnerships.
- Perform User Acceptance testing to ensure solution meets the functional and non-functional requirements
- Documentation of internal and external operation manuals.
- Ability to identify trends and report issues and/or suggest improvements to enhance user experience.
- Assist and support team in fulfilling administrative or any other ad hoc task when required.
**Skills, Competencies & Experience Required**:
- At least 1-year experience in customer service
- Bilingual in English and Mandarin (required to coordinate with Chinese-speaking customers)
- Proficient in Microsoft Outlook, Excel, Word
- Excellent oral and written communication skills
- Must be meticulous, responsible and possesses ability to multitask, high adaptability with positive learning attitude
- Self-motivated and able to work independently with mínimal supervision as well as in a team with all levels of staff
-
Customer Service Executive
2 weeks ago
Singapore EXECUTIVE SEARCH PRIVATE LIMITED Full timeTHE CLIENT is a leader in the mobile and industrial fluid power industries with components that is commonly used in the construction & mining, oil & gas and marine, agricultural, discrete manufacturing and processing industries. The function supports the quote-to-cash process in responding to customer enquiry and...
-
Customer Service Officer
6 days ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
-
Customer Service Admin Executive
5 days ago
Singapore Richdale International Executive Search Full timeAble to provide pricing and delivery information - Process orders, shipments, invoices and filing. - Receipts of incoming shipments - Able to handle overseas customers and affiliates' shipment and admin requirements. - Organize workflow to meet customer time frames - Able to handle direct customer requests and issues to the related department - Keep records...
-
Customer Service Specialist
6 days ago
Singapore DN & Associates Executive Search Full timeOur client is an established medical device MNC and they are looking to add a Customer Service Specialist to their team! This role would require you to process orders and communicate with customers. As the first point of contact, you must ensure that customer needs and inquiries are addressed and problems are studied and resolved. You must also be available...
-
Customer Service/operation Executive
2 days ago
Singapore YEO GEOK CHIN LIGHTERAGE SERVICE Full timeProvide support and quality customer service to clients. (Liaise with different party for shipment delivery schedules) - Manage telephone enquiries in a professional manner. - Take note of customers' requests and follow-up actions to fulfil customer's request - Work and coordinate with customers for shipment delivery schedule - Handle client complaints and...
-
Customer Service
2 weeks ago
Singapore WATCH REPAIR SERVICE CENTRE PTE. LTD. Full time**Job Description / 职责描述:**: - Minimum GCE 'O' Level / Diploma in Business, Retail, or related field - At least 1 year of experience in luxury watch sales/service (preferred), OR luxury goods customer service, OR direct customer-facing retail/service role - Able to identify and describe common watch issues (e.g., timekeeping problems, water...
-
Customer Service
6 days ago
Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full timeRoles & ResponsibilitiesJob Description:You have to deliver customer service to hotline calls, emails and walk-ins Able to processing of orders via various purchase options You have to processing enrolments of new customers You need to prepare daily sales report to ensure accurate payments received and stock quantities Able to assist with merchandise and...
-
Customer Service Executive
1 week ago
Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time**Job Title: Customer Service Executive - BYD/Denza 5.5 days works week** **Location**:Ubi **Key Responsibilities**: - Assist in booking appointments for customers. - Troubleshoot and resolve customer issues and complaints in a timely manner. - Coordinate with internal departments, including sales, marketing, and technical support, to address customer...
-
Customer Service Executive
7 days ago
Singapore Singtel Full timeCustomer Service Executive (1 year Direct Contract) Join to apply for the Customer Service Executive (1 year Direct Contract) role at Singtel Customer Service Executive (1 year Direct Contract) Join to apply for the Customer Service Executive (1 year Direct Contract) role at Singtel Get AI-powered advice on this job and more exclusive features. An...
-
Customer Service Executive
6 days ago
Singapore beBeeCustomerService Full timeCustomer Service ExecutiveA Customer Service Executive plays a pivotal role in ensuring seamless customer interactions and experiences. The ideal candidate will possess excellent communication skills, be attentive to customers' needs, and maintain a patient demeanor in fast-paced environments.Key Responsibilities:Process sales orders, upsell, and cross-sell...