T24 Principal Product Consultant

**Position Summary**:

- Provide architecture consultation to multiple accounts
- Translate wide spectrum of experience gained from multiple engagement into tangible knowledge assets

**Key Result Areas**:

- Consult and build technical/enterprise architecture for products and related solutions
- Conceive and ensure adoption of reusable components/design patterns across multiple engagements
- Researching new technology/packages/COTS solutions, utilizing insights gained from various customers to compare and suggest suitable options
- Lead IP creation within the organization
- Provide estimates for ’sufficiently’ large engagements taking into consideration, organization benchmark/guidelines, re-use of best practices / tools
- Play active role in talent acquisition for the practice, knowledge creation and dissemination through trainings, mentoring etc.
- Mentor & manage a group of Product consultants to enhance performance and develop them for higher responsibilities
- Actively participate and lead in responding to RFI/RFPs and other critical presales/post sales activities pertinent to Product CoE

**Typical Responsibilities**:
**Business / Customer**
- Conversant with architectural patterns, integration patterns and possess wide knowledge of third-party tools & frameworks which can be effectively positioned to solve a customer need.
- Work with the customer to define scope at the overall project or product level based on the vision for the project/program
- Map customer expectations during vision definition and align the same to the definition of deliverables
- Understand the implicit customer pain points and translate them into business opportunities by providing value added services for customers
- Present the value proposition of chosen architectural solution, tools and frameworks clearly and succinctly to the customer
- Assess, prioritize and manage customer expectations and needs
- Understand and act on factors that relate to customer expectations
- Proactively build rapport with key stakeholders in the client organization across different levels
- Manage customer disagreements with regard to project scope and resolve conflicts of interest of stakeholders
- Pursue critical and high value leads in consultation with senior managers
- Perform the role of brand ambassador by practicing the organizational brand values
- Resolve conflicts related to IP and customer confidentiality
- Conceive and propose multiple solutions to the same customer base to increase penetration
- Diagnose and analyze low satisfaction levels and find/ implement solutions to address the same
- Build relationships with technical team/leadership team of customer
- Influence /provide inputs to customers on significant technology decisions

**Project/Process**
- Ensure that assets and knowledge repositories are created, maintained and updated, with lessons learnt and best practices identified, and utilized to enhance effectiveness to build competitive advantage
- Act as an enabler/evangelist within the organization to propagate benefits of knowledge management
- Identify the capability building needs at an organizational level and ensure that the career development plans/paths are well aligned with the same
- Ensure consistent reusability of tools and best practices across the organization
- Leads IP creation within the organization
- Structure and deliver documentation for complex systems targeted at wider audience
- Conduct periodic reviews of performance deliverables and acts on them promptly
- Set up a process to collect status across locations and report the same in a consolidated manner
- Review, analyze and validate business requirements
- Validate, review and audit different architecture for the best of the breed in the industry
- Create a case studies/whitepapers on System Architecture recommendations.
- Set/ provide direction in the architecture space to the organization
- Establish design patterns and standards
- Provide technical guidance to project teams
- Define the overall integration architecture.
- Foresee integration bottlenecks early in the life cycle and plan to manage the same
- Provide a complete architectural roadmap for technology consulting engagements
- Provide migration strategies across different technologies
- Compare various tools and recommend the best fit for the engagements
- Develop frameworks for development that improves productivity and reusability
- Consolidate the overall project / program level risks, assumptions, constraints, dependencies
- Guide /advise the customer around how to define scope, and lay out a phase wise roadmap
- Identify both the functional and non-functional requirements to arrive at the scope.
- Provide estimates for sufficiently large engagements based on organization benchmark/guidelines and re-use of best practices / tools
- Identify and define the assumptions and risks associated with the estimates and the impact on the effort estimates due to changes in them
- Understand