
Client Servicing Executive
6 days ago
Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed.
Job Profile Summary:
In this role, you will be focusing on the servicing and maintaining of renewal business for our Employee Benefits Business. As part of this dynamic role, you will report to the head of Client Servicing and work closely with Prudential’s Financial Advisor to increase and expand the Employee Benefits Business.
**Job Description**:
- Ability to lead discussion with clients on employee benefits matter including flexible benefits program.
- Ability to coordinate and work with internal stakeholders and external vendors to meet client objectives
- Preparation and conducting of employee communication sessions for employees.
- Ensuring all TAT are met within industry standard
- Develop and implement strategies on upselling new line of covers
- Review and improve existing work processes through automation
- Assist and Support the Corporate Sales Force when required in the securing of new business
- Ability to build strong relationships with client
Who we are looking for:
Competencies & Personal Traits
- Exhibit ability to deliver effective communication and excellent interpersonal skills
- Good presentation and negotiating skills
- String analytical skill
- Strong stakeholder management skills in influencing and persuasion
- Dynamic individual who strives in fast moving environment
- Good in MS PowerPoint and MS Excel
- Flexible benefits program knowledge and experience is an added advantage
Working Experience
- Minimum 2 years of relevant experience with employee benefits environment
Professional Qualifications
- Possess CMFAS M5, M9, and HI certifications
Education
- Bachelor in Business or related fields of study
Language
- English
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