
Client Services Executive
1 day ago
**Job Summary**:
Are you passionate about building strong client relationships and delivering excellent service? We're looking for a Client Services Executive to join our team If you’re detail-oriented, proactive, and enjoy working with people, we’d love to meet you
**How a day in the life of a Client Services Executive looks like**:
- Assist the project team in implementing events/projects on-site
- Communicate with clients from event preparation to planning and execution
- Manage clients' expectations regarding project, event, or exhibition
- Service existing clients by understanding their requirements
- Attend events to gain a good understanding of current trends
- Address client inquiries, concerns, and complaints promptly and effectively, ensuring high levels of satisfaction.
- Serve as the main point of contact for clients, coordinating communication between them and internal teams.
- Gather client feedback to identify areas for improvement and enhance overall service quality.
- Request payment and invoices from clients and suppliers, respectively
- Develop cost reports for approval
- Develop and submit project reports after event completion
**Qualities of a Client Services Executive we are looking for**:
- Degree / Local diploma in Hospitality / Tourism Management / Business or equivalent
- 1 to 3 years of experience in account servicing preferred
- Good interpersonal and communication skills
- Well-versed in Microsoft Word / Excel / Project
- Work collaboratively with cross-functional teams to ensure seamless service delivery.
- Flexibility to adapt to changing client needs and industry changes.
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: $2,800.00 - $3,500.00 per month
**Benefits**:
- Health insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
Work Location: In person
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