Gm - Air Freight

2 weeks ago

Orchard, Singapore TCI Express Pte Ltd Full time

**Role Purpose Statement**:
Ø The incumbent will provide strategic direction to the international air freight vertical, delivering strategic and operational success within TCI Express Pte Ltd.

**Main Accountabilities**:
Ø Develop and implement business strategies for the Air Freight division to achieve sales and profitability targets.

Ø Conduct regular market research and competitive analysis to identify trends, customer needs, and areas for differentiation.

Ø Assist in managing the air freight operations, ensuring timely and accurate processing of import/export shipments.

Ø Lead negotiations on contracts, ensuring terms are favorable for the company while meeting the needs of the client.

Ø Responsible for the management and handling of the RFQ response documents.

Ø Implement best practices to streamline processes, optimize resource utilization, and improve operational efficiency.

Ø Ensures that operations and documentation requirements are consistent with the current operational compliance.

Ø Ensure that the air freight adheres to global standards and certifications to maintain credibility and trust with clients.

Ø Drive the adoption of digital tools and innovative technologies to improve efficiency, accuracy, and service delivery within the air freight vertical.

Ø Build and maintain relationships with key air freight carriers, logistics partners, and suppliers to ensure optimal service levels, capacity, and cost-efficiency.

Ø Drive growth by planning line haul operations for shipments, while closely monitoring movements.

Ø Provide exceptional customer service by addressing inquiries and resolving issues promptly and professionally.

Ø Collaborate with other departments, such as to ensure smooth and efficient import/export operations.

**Qualification**:
Ø Education - Post Graduate

Ø Experience - Total 15 -20 years.

Knowledge, Skills, Abilities and Competencies:
Ø Experience in Freight Forwarding/Air Freight operations (Import / Export).

Ø Ability to multitask and prioritize tasks in a fast-paced environment.

Ø Able to work very independently in a dynamic and fast paced environment.

Ø Experience in contract negotiations, air freight operations and other relevant processes.

Ø A customer-focused approach to innovation, ensuring solutions align with evolving client needs and preferences.

Ø Maintain good network of the shippers,consignees, suppliers and overseas agents.

Ø Strong communication and interpersonal skills.

**Interfaces**:
1. Managing Director 2. Ops Team

Pay: $10,000.00 - $150,000.00 per month

**Benefits**:

- Flexible schedule
- Work from home

**Education**:

- Bachelor's or equivalent (preferred)

**Experience**:

- Air Freight: 10 years (preferred)

Work Location: Hybrid remote in Singapore 228238

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