Software Engineer

**Who We Are**:
**Open Government Products (OGP)** operates like a startup within the government; We are a fast-paced, dynamic team of engineers, designers, and product managers dedicated to public good. We autonomously identify opportunities to solve public problems using tech, rapidly prototype, and launch solutions—from citizen apps to automating public agency operations. Embracing an open-sourced and flat hierarchy, we cut through bureaucracy to focus on real-world, user-centric innovations that drive change.

**The Team**:
You will join the **Internal Tooling** team, where your impact is multiplied not by the number of users, but by enabling the entire OGP team to work smarter and faster. Our mission is to eliminate friction—reducing manual work, automating routine tasks, and streamlining corporate processes—so that our people can focus on delivering public impact.

Internal tooling is the silent engine that powers high-functioning teams. You’ll be shaping the systems that underpin our operations—from onboarding to procurement to approvals—and ensuring they scale with the organization. Your work will not just make lives easier, it will create the cultural shift needed to drive workflow improvements and operational excellence.

A great example of this is our Product Showcase. Maintained by the internal tooling team, this platform helps surface the impact of OGP products and internal initiatives in a transparent, visual, and data-driven way. It's a reflection of our commitment to operational excellence and accountability—and you’ll be part of building the systems that make this kind of visibility and progress possible.

**About the Role**:
We’re looking for a thoughtful and driven **Software Engineer** who is passionate about improving others’ quality of life at work. You’ll be responsible for identifying pain points, proposing practical solutions, and building internal tools that make OGP operate more effectively. This role is best suited for someone who values operational excellence, thrives on problem-solving, and is comfortable navigating ambiguity.

**Key Responsibilities**
- Design and build internal tools that streamline processes, reduce manual overhead, and improve data flow.
- Work closely with stakeholders in People Ops, Finance, and Engineering to identify real problems and deliver effective solutions.
- Advocate for process change and act as a bridge between technical and non-technical teams.
- Own projects end-to-end, from discovery and prototyping to deployment and iteration.
- Establish best practices in internal tooling and maintain a high bar for code quality, security, and maintainability.
- Contribute to the broader culture of continuous improvement across OGP.

**Preferred Skills and Qualifications**
- Strong proficiency in TypeScript, React, and backend development (Node.js or similar).
- Experience with internal tooling or operations-focused software is a plus.
- Strong understanding of authentication, access controls, and secure-by-default development.
- Familiarity with CI/CD pipelines, Git workflows, and Infrastructure as Code (IaC).
- Strong product thinking and empathy for users—especially non-technical ones.
- Able to work independently and drive alignment with stakeholders.
- Excellent communication skills, especially in understanding and translating operational needs into software.
- Passion for improving team productivity and driving impact through behind-the-scenes work.

Overall we look for people who have ability, initiative, good communication, and most importantly, a passionate heart for public good. Don’t hesitate to apply, even if you might not possess all the skills and qualifications

**Working at OGP**:
**Ownership and Autonomy** — Beyond technical tasks, this means having autonomy to voice opinions and suggest future directions. Building what you believe in drives the creation of great solutions.

**Rapid Prototyping** — We prioritize testing ideas over debating them, allowing us to identify problems quickly and convey possibilities to others. This fail-fast approach accelerates innovation.

**Flexibility** — We provide flexible work arrangements based on what works best for our team and its members, fostering a productive and supportive environment.

**Continuous Learning** — Drive professional growth by exploring new architectures, frameworks, and technologies. With dedicated yearly learning months and hackathons, continuous learning is essential as we tackle innovative ideas and challenges.

**Mission-Driven** — Our work is dedicated to the public good, aiming to improve the lives of Singapore citizens. We focus on creating impactful solutions that enhance the community and the place we call home.

**Projects OGP has worked on include**:
**ScamShield** — iOS and Android mobile apps, enhanced in August 2024, help users check and report suspicious communications. The apps automatically filter known scams using an AI-powered machine learning classifier. An Admi