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Software Engineer, Pair

3 weeks ago

Museum, Singapore Open Government Products Full time

**Who We Are**:
**Open Government Products (OGP)** operates like a startup within the government; We are a fast-paced, dynamic team of engineers, designers, and product managers dedicated to public good. We autonomously identify opportunities to solve public problems using tech, rapidly prototype, and launch solutions—from citizen apps to automating public agency operations. Embracing an open-sourced and flat hierarchy, we cut through bureaucracy to focus on real-world, user-centric innovations that drive change.

**The Team**:
Pair is the Singapore Government’s AI assistant platform, built to empower public officers with superpowers.

Our mission is simple but ambitious: to help every public officer do **better work in less time**, so they can focus on what matters.

**About the Role**:
We’re looking for a thoughtful and driven **Software Engineer** to join the Pair team.

You’ll help us design, build, and ship AI-powered features used by thousands of officers across government. From building secure RAG pipelines to enabling no-code workflows to improving the core chat experience, your work will directly contribute to how AI is adopted and scaled across the public sector.

This role is ideal for engineers who enjoy working across the stack, building for real users, and learning how to turn cutting-edge tech into usable, reliable tools. You’ll collaborate closely with PMs, designers, and users to scope problems, test solutions, and ship meaningful improvements.

You’ll also have room to grow in product thinking, infrastructure design, and AI/LLM systems. Pair is a high-ownership environment where your ideas and code can shape how public officers work every day.

**Key Responsibilities**:

- Build and ship full-stack features from frontend components to backend logic and data flows.
- Contribute to AI tooling and infrastructure, including retrieval pipelines, prompt tooling, and embedding stores.
- Collaborate with product managers, designers, and users to identify needs, scope features, and test prototypes.
- Write clean, maintainable code and participate in code reviews to ensure quality and share knowledge.
- Help maintain system reliability through observability, testing, and performance tuning.
- Continuously improve how we build—from developer tooling to deployment pipelines to documentation.
- Contribute to the broader culture of continuous improvement across OGP.

**Preferred Skills and Qualifications**
- Proficiency in TypeScript, React, and backend development (e.g. Node.js, Next.js or similar).
- Some experience working with REST APIs and relational databases (PostgreSQL preferred).
- Familiarity or interest in working with LLMs, embeddings, vector stores, or prompt engineering.
- Strong product sense and empathy for users—especially non-technical ones.
- Eagerness to learn, ask questions, and take ownership of problems end-to-end.
- Good communication and collaboration skills; able to work well across roles and disciplines.

We don’t expect you to be an expert in everything on day one. If you’re excited by the mission and ready to grow, we’d love to hear from you.

**Working at OGP**:
**Ownership and Autonomy** — Beyond technical tasks, this means having autonomy to voice opinions and suggest future directions. Building what you believe in drives the creation of great solutions.

**Rapid Prototyping** — We prioritize testing ideas over debating them, allowing us to identify problems quickly and convey possibilities to others. This fail-fast approach accelerates innovation.

**Flexibility** — We provide flexible work arrangements based on what works best for our team and its members, fostering a productive and supportive environment.

**Continuous Learning** — Drive professional growth by exploring new architectures, frameworks, and technologies. With dedicated yearly learning months and hackathons, continuous learning is essential as we tackle innovative ideas and challenges.

**Mission-Driven** — Our work is dedicated to the public good, aiming to improve the lives of Singapore citizens. We focus on creating impactful solutions that enhance the community and the place we call home.

**Projects OGP has worked on include**:
**ScamShield** — iOS and Android mobile apps, enhanced in August 2024, help users check and report suspicious communications. The apps automatically filter known scams using an AI-powered machine learning classifier. An Admin Dashboard also allows police to verify reported scams.

**ParkingSG** — A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.

**RedeemSG** — Helps the Singapore Government to create, send and track redemptions of digital vouchers easily.

**COVID-19 Vaccination** — A suite of systems built to enable Singapore's national vaccination campaign for COVID-19. This includes informational sites, appointment booking systems, and records management systems.

**data.gov.sg** — An open repo