Clinic Co-ordinator/clinic Supervisor
6 days ago
Description:
To assist in supervising the full time and part-time clinic assistants, and manage the entire clinic operations, on a day-to-day basis to ensure the smooth running of core duties and operational readiness of the clinic
- Work with the Clinic Executive and ensure efficient scheduling of monthly staff and doctor roster. Look for Emergency cover in the event the staff is on urgent or medical leave.
- Follow up on patients’ complex cases for the patient liaison to ensure patient requests are attended to in timely order.
- Managing and handling difficult customers, problem-solving cases, credit control on a regular basis and reporting to the Executive/Manager.
- Ensuring proper collection of payment and accurate preparation/submission of daily sales closing from the team of nurses.
- Liaising with external companies such as laboratories and X-ray centers and MCO companies on simple admin/operation matters.
- Responsible for month-end MCO invoice check and ensuring the full-time and part-time staff complete their task on a monthly basis.
- Submission of monthly inventory stocks and medical supplies closing report and another statistic report to the doctor for evaluation of drugs pattern.
- Assist in the monitoring of medication and supplies, stock level in the clinic to prevent stock loss or drug expiry.
- Assist in the maintenance of the clinic facilities on cleaning and infection control
- Feedback to the Executive on staff performance and development milestones on regular basis.
- Orientate and work with the senior clinic nurse to train new staff on work processes and execute the training list and update the team on a regular basis.
- Perform the duties as a clinic nurse when roster at the counter and for coaching of the new staff under the training program.
- Any other duties assigned by the doctors and clinic manager from time to time.
**Requirements**:
- Diploma in relevant disciplines with mínimally 2 years of clinic operation experience
- Prior experience as a clinic assistant/nurse are welcome
- Experience in operations/administration in the healthcare sector will be an advantage
- Possess strong people management skills
- Excellent interpersonal and communication skills
- Able to multi-task, and work under pressure
- Strong in directed self-driven work and able to work as a team player.
- Ability to work with high-performance individuals and various clinical professionals (e.g. doctors, nurses,)
- Possess good interpersonal and communication skills.
- Able to work staggered hours (night clinic) /weekends/PH;
**Salary**: $2,400.00 - $2,800.00 per month
**Benefits**:
- Additional leave
- Employee discount
- Flexible schedule
- Professional development
- Promotion to permanent employee
Schedule:
- Day shift
- Flexible hours
- Holidays
- Night shift
- Weekend availability
Supplemental Pay:
- 13th month salary
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
**Education**:
- Local Polytechnic Diploma (preferred)
**Experience**:
- clinic: 2 years (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
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