Sea & Anz Ifm Lead

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SEA & ANZ IFM Lead Account Management - Work Dynamics
**Reporting line**: Regional Operations DirectorLocation: Singapore
What this job involvesTo provide comprehensive facility, contract and procurement management with a focus on continuous improvement. To achieve financial and other SLA’s and KPIs established by the Client and the regional head. Delivery of services in accordance with the client SOW’s for Facilities Management, Procurement and Critical Environment. In your role, you will be based in Singapore and report to Regional Operations Director and responsibilities include but not limited to:
Strategic PlanningStrategic review of service and supply contracts to determine value for the across the sub-region.
Renegotiation and tendering where necessary in accordance with agreed client procurement guidelines.
Benchmarking of services will be required across properties within the country as well as across the sub-region.
Facilities OperationsManaging manufacturing, R&D and office operations in the South APJ sub-region.
Ensure proper management all service contracts, including inspections and quality management of service delivery Implementing a comprehensive energy management program
Developing and implementing building facilities management operational procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems. Regional consistency will be of importance
Ensuring an adequate supply of materials and service for the proper operation of the facilities and enter into supply and service contracts as approved by client.
Assisting with the preparations of strategic plans, budgets, and client reports, including financial reconciliation for service contract accounts.
Ensure that the tender documentation; evaluation of tenders; preparation of contracts takes place in accordance with the client standards.
Develop and implement a Preventive and Planned Maintenance program to minimize maintenance, repair and replacement costs together with minimizing the risk of plant failure.
Develop and implement a property risk management system which identifies major property risks including occupational health and safety, fire safety and essential services and environmental
Implement and enforce client SIPP program.
Inform client of all statutory notices, requirements and regulations from Government, Statutory Boards or other authorities in relation to the Properties.
Comply with all requirements of the contract and assist in meeting or exceeding Key Performance Indicators.
Disaster Recovery PlanningEnsure critical operations and sites of client are identified across the region.
Develop guidelines and strategies to protect health and safety of staff and others, reputation and ensure business continuity of client across the region with regards to facilities operations.
Ensure plans for the following are developed as well as maintained within the countries:
- Fire evacuation plan including fire drills.
- Emergency evacuation.
- Bomb hoax.
- Disaster logistics support.
- Business continuity planning - plan and process.
- Others as may be needed from time to time
- Assign roles and responsibilities of the DRP team and audit response from time to time

Ensure that the team participate in DRP dry runs and in actual DRP process; coordinate with other functions of the account team
**Data Management, Policies & Procedures & Audit**: Ensure data integrity of all systems across the region and audit data from time to time
Ensure consistency of regional policies & procedures with constant updating of OneView. You will be measured against your team’s performance in ensuring policies are current on OneView and all staff have adequate familiarity with the systems as well as the policies
**Profitability/ Savings Initiatives**: Achieve or exceed profit targets and ensure effective, efficient and economic operation of assigned responsibilities.
Develop initiatives and strategies that lead to cost savings and eventual profitability of the account. Contribute to global initiatives and take a leading role as required.
**Customer Service / Client Relationships**: Pro-actively develop and manage client / business unit relationships ensuring that the expected service levels are achieved across the region.
To lead by example and groom the team in achieving maximum client satisfaction level
**Reporting**: Ensure and complete periodic reporting to meet client expectations and internal requirements regionally and globally.
Ensure that the team delivers meaningful inputs across the region in the development of monthly management reports.
**Internal Management Systems**: Assist in the budgeting and forecasting process and provide portfolio data to the Regional Finance Director and/or the Regional Account Director
Implement, comply with and audit all internal management systems, in particular, quality assurance.
**Leadership / Staff Management