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Ecommerce Officer

3 weeks ago

Singapore KOHUP SPORTS PTE LTD Full time

**Kohup Sports is looking for a dynamic Ecommerce Officer to join the growing team.
Job Highlights:

- Can start immediately
- Conducive working environment to learn and grow professionally
- Focus on Sports Construction and Facilities

Job Responsibilities:

- Ensure functionality of our Ecommerce by performing regular website checks
- Responsible for website management across all sales & listing of products
- Competitor monitoring and suggestions on improvements for a pleasant customer experience
- Ensure product listing information is consistent
- Ensure healthy stock inventory level to meet sales
- Provide excellent customer service and attend to partner's request of assistance
- Advise clear and accurate information based enquiries.
- Handle complaints and ensure prompt and effective resolutions to meet expectations
- Follow-up on cases as necessary

Ad-hoc duties such as documentation, and any other duties as assigned.

Job Requirements:

- Relevant Diploma in Business, Marketing, Design, Multimedia and other related courses
- Minimum 1 year of working experience in various e-comm platform/system
- Proficient in MS Office Skills;
- Good interpersonal and communication skills
- Pro-active, self-driven and result oriented
- Good team player