Business Support Officer

2 weeks ago


Singapore Peoplebank Full time

**Business Support Officer - Credit Card**
- 12 months contract
- Office location: East

**The Client**
- MNC Bank

**The Opportunity**
- Facilitates screening requirements of portfolios, including preparation of MIS and compliance of SLA
- Coordinate MCA testing, review MCA test results and highlight business issues, if any.
- Review of documents for submission to AO, for example, add on forms, credit limit increase etc
- Fulfill manual tasks, for example, rebate calculation and fulfillment, statement regeneration etc.
- Support notifications (letters) to customers for Annual Reviews and the company's Screening.
- Assist with Early Warning and Due Diligence actions.
- Manage ESMS queue to ensure timeliness of customer issues resolutions.
- Manage letters and instructions from customers, monitor timely execution of instructions, ensure customer experience is within set standards.
- Assist on-boarding process for new hires and exit process for resigned staff.
- Manage & monitor unit expenses & stationery

**Your Background**
- Degree in Business Management; Banking or Finance or equivalent.
- Possess at least 2 years of relevant experience.

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

**EA Licence**: 08C5248


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