Project Specialist

1 week ago


Raffles Quay, Singapore TikTok Pte. Ltd. Full time

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

The Safety Operations team is responsible for undertaking international product safety & related model data labelling for business improvements strategies. This includes training and optimizing the existing safety and related models, verifying the effect of the models, assisting in theoptimization of safety & related strategies, improving moderation efficiency and ensuring the safety of the platform and users.

What will I be doing?

1. Data Management: you'll be owning the whole process of data delivery including data acquisition, annotation, quality control, and data set establishment

2. Cross-functional Cooperation: you'll be working hand-in-hand with both the front-end and back-end departments to drive machine-moderation models' planning, training, and official launch.

3. Project Management: you'll act as the point of contact for your projects/models, overseeing the progress, quality, and gains, and held responsible for team performance and results

4. Data Analysis: you'll conduct data analysis on model performances, timely identify and feedback problems, and output workable solutions to ensure projects' smooth ongoing

5. Operation Excellence: you'll formulate project standards, continuously optimize processes, and improve the overall quality of data delivery

**Requirements**:
What should I bring with me?

1. Bachelor's degree or above

2. Good communication skills in English (both written and spoken)

3. Proven project management experience

4. Strong data processing and other data analysis experience

5. Familiar with office software such as Excel, Word, etc.

6. Regional cross functional experience preferred

7. Working experience related to risk control/data annotation/content quality/community ecology/model operation preferred

Trust & Safety is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.


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