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Ios/mac Technician

3 weeks ago

Singapore QCD TECHNOLOGY PTE LTD Full time

**1. Title of the position**

iOS/Mac Technician

**2. Department**

Operations

**3. Reports to**

Technician Manager, Operations Manager

**4. Overall responsibility**

Repair and service Apple range of devices

**5. Key areas of responsibility**
- Providing workshop repair and servicing of Apple phones and Mac devices.
- Going onsite/home to provide field support to corporate customers and home users, if necessary.
- Acquiring skills in using diagnostic tools and test programs.
- Providing technical support to help CSO with servicing Front Counter customers.

**7. Types of employment**

Full-time

**8. Qualifications & Personal Traits**
- Minimum N4 certificate with sufficiently good grades to qualify for ITE Nitec in School of Electronics and Infocomm Technology or relevant qualification.
- Good communication skills. Conversational skills in other dialects will be additional advantages.
- Good organizational skills, manage paperwork well such as sorting, filing, and documenting; ability to adapt and comply with workflow.
- High level of trust, discipline and integrity required.
- Patient, courteous with a smiling disposition. Be able to work as a team.
- Knowledge of Microsoft Office (Excel, Word, Powerpoint) or Apple iWorks are added advantages.
- Presentable and with good time management.