Voice & Network Operation, Engineer Voice & Network

12 hours ago

Singapore AIA SINGAPORE PRIVATE LIMITED Full time

**Job Description Summary**

Provides voice, network and infrastructure engineering support, including administration, operational, planning, design of network infrastructure and services.
- Manage and provide technical support of Network and Voice Infrastructure and services covering Contact Center, Back-office Telephony
- Capacity planning for managed infrastructure
- Handling of Network and Voice related projects
- Experience in Cloud deployment for both Voice and infrastructure.
- Manage and provide technical support to video conferencing system
- Explore, evaluate, design, propose, deploy and implement network infrastructure changes or improvements.
- Create and updating of network/voice infrastructure documentation. Including maintaining and update of activity reports, license usage, agent listing, inventory, standard operating procedures (SOPs) documents and checklists, risk and issues logs and required artifacts.
- Familiar with ITIL process for Incident, problem and change management Provide vulnerability assessment including addressing of vulnerability gaps in accordance to dictated policy.
- Deploying, managing, and operating scalable, highly available, extensible and fault tolerant voice/ network systems on Cloud Infrastructure
- Conduct Performance Tuning and system analysis

**Requirement**
- At least 5 years of hands on network, telephony operation and minimum 2 years of project management experience.
- Working knowledge in the areas such as Network NMS, Firewalls, Proxy servers, Routers, Switches, Radius servers, Wireless Controllers, Unified Communications.
- Working knowledge of various dynamic routing protocols such as BGP, EIGRP, OSPF etc.
- CCNP certification preferred.
- Self-motivated with good interpersonal and communications skills who is able to work independently.
- Strong analytical, problem solving and documentation skills.

  • Voice Network Engineer

    12 hours ago

    Singapore Sciente International Full time

    We are looking for an experienced Voice Network Engineer for the Technology Infrastructure Team within the banking industry; Mandatory Skill-set - Degree in Information Technology or Computer Engineering; - At least 5 years relevant experience in networking industry providing Cisco IP Telephony version 11 & above, Contact Center, Voice logging solutions; -...

  • Apac Amp Inventory Data Analyst

    2 weeks ago

    Singapore PFIZER ASIA MANUFACTURING PTE. LTD. Full time

    Responsible for leading AMP APAC initiatives to optimize FG planning and inventories and prevent obsolescence and slow-moving inventory in APAC. Working very closely with the AMP Team Leads and AMP planners the role is responsible for setting up a process enabling, Markets, AMP APAC, and GSC Regional Team to identify and proactively address early network...

  • Voice & Network Operation, Engineer

    7 days ago

    Singapore AIA Full time

    At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live...

  • Voice Network Engineer

    1 week ago

    Singapore NTT SINGAPORE PTE. LTD. Full time

    **Responsibilities** - Manage post implementation support issues i.e fault call tickets - Conduct post implementation review as part of quality process - Participate in regular operations review meetings, including operational issues, tickets review etc. - Conduct internal training as part of knowledge sharing - Prepare network/voice analysis reports,...

  • AMPS TEA's Baristas

    5 hours ago

    Singapore AMPERSAND 7 PTE. LTD. Full time

    Join the Pioneering Team at AMPS TEA!As part of our exciting expansion, AMPS TEA is seeking passionate Baristas and Senior Baristas to help bring our signature tea beverages and desserts to more customers. You will play a key role in delivering the unique AMPS TEA store experience — and be part of building something special from the ground up. Why Join...

  • Junior Voice Network Engineer

    4 days ago

    Singapore OPENSOURCE PTE. LTD. Full time

    Voice Network Engineer Roles & Responsibilities **Responsibilities**: Manage post implementation support issues i.e fault call tickets Conduct post implementation review as part of quality process Participate in regular operations review meetings, including operational issues, tickets review etc. Conduct internal training as part of knowledge...

  • Senior Voice Network Engineer

    4 days ago

    Singapore OPENSOURCE PTE. LTD. Full time

    Voice Network Engineer Roles & Responsibilities **Responsibilities**: Manage post implementation support issues i.e fault call tickets Conduct post implementation review as part of quality process Participate in regular operations review meetings, including operational issues, tickets review etc. Conduct internal training as part of knowledge...

  • AMPS TEA's Baristas

    2 weeks ago

    Singapore AMPERSAND 7 PTE. LTD. Full time

    Roles & ResponsibilitiesJoin the Pioneering Team at AMPS TEAAs part of our exciting expansion, AMPS TEA is seeking passionate Baristas and Senior Baristas to help bring our signature tea beverages and desserts to more customers. You will play a key role in delivering the unique AMPS TEA store experience — and be part of building something special from the...

  • Junior Voice Network Engineer

    2 days ago

    Singapore Rapsys Technologies Full time

    Manage post implementation support issues i.e fault call tickets - Conduct post implementation review as part of quality process - Participate in regular operations review meetings, including operational issues, tickets review etc. - Conduct internal training as part of knowledge sharing - Prepare network/voice analysis reports, including findings with...

  • Voice Engineer

    4 days ago

    Singapore Flintex Consulting Pte Ltd Full time

    **Experience in UC or PBX setup, Linux knowledge preferred** - Setup, Programming and Support Voice Communication systems ( Alcatel -Lucent/Sangoma) including Local Area Networks (LANs) & Wide Area Networks (WANs) - Designing and implementing Voice network solutions and/or improving the efficiency of current Voice networks. - Provides technical support on...