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Tele Debt Collector

3 weeks ago

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**Responsibilities:
- Make phone calls and communicate with customers regarding repayment matters.
- Send reminders and overdue notices to customers who missed repayments.
- Understand customers' situations and suggest suitable payment solutions or plans.
- Identify, recover, and track outstanding debts for assigned accounts.
- Investigate and resolve discrepancies for customers.
- Build strong relationships with customers to prevent future issues.
- Follow up closely with customers for payment.
- Provide clear explanations of loan contract terms, products, and procedures over the phone.
- Answer customer queries and assist with loan procedures.
- Assist with administrative duties like photocopying and filing as needed.

**Requirements:
- Must possess minimum N level.
- PC literate.
- At least 5 years of working in related field or customer service industry.
- Friendly, open minded and positive attitude.
- Excellent communication and people skills.
- A self-motivated individual.
- Diligent and meticulous individual.

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We wish you all the best in your career search.

RK Recruitment Pte Ltd | EA License No.: 20C0280

Han Tze Jian | EA Personnel No.: R1658384