Engagement Manager, Google Cloud, Professional

5 days ago


Singapore Google Full time

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.
Minimum qualifications:

- Bachelor's degree or equivalent practical experience.
- 10 years of experience in customer-facing roles, interfacing with executive stakeholders, driving, managing, and delivering IT technical implementations, transformation programs, or other initiatives.
- Experience supporting enterprise customers in cloud professional services organizations, IT consulting, or program management organizations.

Preferred qualifications:

- Master's degree in a management, technical or engineering field.
- 7 years of experience in customer-facing work.
- Experience in value consulting, proposal development, and execution with public cloud providers.
- Experience collaborating with channel partners, systems integrators, and third-parties to deliver and manage implementation of high-impact solutions.
- Excellent written communication, project management and stakeholder management skills, with a focus on negotiating and delivering successful projects with partners.
- Experience with analytics and Business Intelligence tools with the ability to present information to partner executives and colleagues in a clear manner.

**About the job**:
As a Google Cloud Engagement Manager, you will work directly with our customers on projects to provide strategic road-maps, business guidance, project oversight, and process excellence for customer engagements while working with client executives and key technical leaders to deploy solutions on Google’s Cloud Platform.

In this role, you will own the collection of regional projects, the portfolio of accounts that map to the team, the active management and delivery success of engagements, and the overall financial success of the region you support. This includes the management of regional pipelines and bookings and managing the projects. You will work closely with Google's partners servicing customer accounts to manage projects, deliver consulting services, and best practices.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology - all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

**Responsibilities**:

- Collaborate with Sales and Customer Engineering to capture customer requirements and develop a services strategy for individual accounts and act as the point of contact for services in partnership with the Sales team.
- Collaborate with our PSO Consultants to determine project goals, define success criteria and create Statements of Work (SOWs) for customer related projects.
- Execute on engagement management responsibilities including coordinating scoping and staffing activities, and overseeing delivery in a timeline during consulting engagement. Accelerate customer adoption of Google Cloud by leading the development of the implementation strategy for Google Cloud Platform (GCP) Customers.
- Own the regional financials for all consulting engagements. Deliver analysis and escalation management.
- Develop partner strategy for regional PSO teams. Manage all partners subcontracting and partner management.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.



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