Customer Service Officer

1 day ago


Jurong East, Singapore Yamato Transport (S) Pte Ltd Full time

**Employment Benefits**
- Group Medical Insurances
- Dental & Specialist reimbursement
- Statutory Leaves
- Annual Wage Supplement (13th month bonus)
- Company Shuttle Bus from MRT Station to Office & vice versa
- Flexi working time
- Telecommuting
- Training & Development Opportunities
- Work-Life Balance etc.

**Responsibilities**
- Handle all enquiries from customer.
- Monitoring of parcels status.
- Co-ordinate with branch operation on parcel status.
- Assist in parcel investigation.
- Any other ad-hoc duties as assigned.

**Job Specifications/Requirements**
- Minimum 'N'/'O' Level or equivalent.
- Possess positive attitude and customer service oriented.
- Able to navigate and adapt to challenging customers and scenarios.
- Proficient in Microsoft Office Tools.
- Have had past experiences in Sales/Customer Service within Courier Service Industry preferably.
- Willing to work on rotating 5 day work week shifts, Monday - Saturday.

**Working Days**: 5 days rotating shift, Monday to Saturday

**Working Hours**:9am to 6pm, 9am to 8pm, 11am to 8pm

**Working Location**:24 Penjuru Road, #01-06B, ALOG Commodity Hub, Singapore 609128

**Job Types**: Full-time, Permanent

**Salary**: $1,600.00 - $3,200.00 per month

**Benefits**:

- Additional leave

Schedule:

- Day shift

Supplemental Pay:

- 13th month salary
- Overtime pay

**Experience**:

- Customer service: 1 year (required)
- Call center: 1 year (required)
- warehouse: 1 year (required)



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