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Order Fulfillment

3 weeks ago

Singapore POH HENG JEWELLERY (PRIVATE) LIMITED Full time

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Responsible for resolving all escalated customer queries
- Keep records of customer interactions, process customer accounts and file documents
- Generate sales leads
- Provide support to Head of department and team members on day to day operation.
- Performed any other duties as assigned.

**Job Requirement**:

- Min 2 years of relevant experience in Sales Administration/ Customer Service/ Order Fulfilment related position
- With Call center experience is well come.
- Diploma in Business Management
- Communication
- Interpersonal skills
- Problem solving skills