Partner Enablement Specialist

Who You'll Work With

Our Partner Enablement Team is a successful diverse team chartered with driving the business forward by developing and owning world class digital first partner experiences from on-demand, peer to peer and community-based development and learning dedicated in enabling every partner, around the world to grow their business and revenue with CX Services. Our team is responsible for improving the impact of global initiatives, content, and curriculum to accelerate business model adoption and our partners success.

**What You'll Do**

The Partner Enablement Specialist (PES) shapes and delivers world class digital first experiences globally from on-demand content to peer-to-peer and community-based learning dedicated to enabling every partner, around the world to drive Partner success and improve revenue. We do this for skills, do my job, Lifecycle practice and CX Services, from onboarding through every step in the partner lifecycle in support of value realization. The Partner Enablement team is responsible for enhancing the impact of global initiatives, content, and curriculum by embedding it in the field, using Subject Matter Experts (SMEs), peer to peer learning and strong regional partnerships.

This dynamic, committed team is looking for an organized, demonstrable enablement practitioner to partner with senior business partners to bring localized, digital first enablement programs to life. The PES is responsible for the development, program management, orchestration, and facilitation of these enablement programs. This includes engaging SMEs in the development and/or customization of existing global content to address regional specific nuances.

This role will be critical in driving our go-to-market strategy to fuel growth and partner success.
- Partner closely with Business Partners to understand needs of the business and serve as a guide and trusted advisor in-region (APJC)
- Orchestrate and facilitate digital first enablement programs that demonstrate global frameworks and SME communitiepassionate about partner success and revenue attainment
- Unify and optimize the partner experience to increase engagement across web sites, portals, communities, social media etc., and ensure the timely delivery of information to target audiences.
- Educate partners on Partner Lifecycle Services, Lifecycle Advantage and CX Services / PX Cloud positioning and joint business value proposition as an established knowledge experts
- Collaborate with SMEs and lead adaptation of existing global content to address regional complexities (e.g., language, tool intricacies, etc.)
- Use data to identify trends and insights to support the evaluation of program performance and recommend partner enablement approach based on business needs
- Think operationally as you implement detailed plans, establish stretch targets, and lead business reviews and the enablement planning process.
- Develop strategies to facilitate, test, pilot, iterate program development, launch and ultimately enable successful roll-out of global initiatives at scale.
- Act as a learning advocate for partner training and development needs

**Who You Are**:

- BA/BS or equivalent experience
- 5+ years industry experience, preferably in a channel environment
- Commitment to partner success
- Strong quantitative skills
- Operational problem solver
- Experienced in developing digital first, globally scalable programs that enhance the partner experience; that includes leading user design and experience (UI/UX) fundamentals, website/ portal and/or app development, design, and assessment.
- Thrives in collaborative team environment
- Organizational agility: developed negotiation skills with the ability to adapt to a rapidly changing environment
- Results / action-oriented strategic thinker and problem solver
- Excellent presentation and verbal communication skills
- Ability to build a strong network and relationships at every level of the organization
- Curious and open to continuous learning and improvement

Why Cisco

At Cisco, each person brings their unique talents to work as a team and make a difference.

Yes, our technology changes the way the world works, lives, plays, and learns, but our edge comes from our people.

We connect everything - people, process, data, and things - and we use those connections to change our world for the better.

We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education, and more - from Smart Cities to your everyday devices.

We benefit everyone - We do all of this while aiming for a culture that empowers every person to be the difference at work and in our communities.

Colorful hair? Don’t care. Tattoos? Show off your ink. Be you, with us #WeAreCisco