Strategic Change Delivery Lead

2 days ago

Singapore HSBC Full time

**Some careers have more impact than others.**

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as a **Strategic Change Delivery Lead.**

**Principal Responsibilities**

Impact on the Business / Function
- Ensure the alignment of the GPB&W Technology strategic roadmap and top priorities with wider Technology and Business strategies
- Define and drive the execution of all transformation technology initiatives
- Lead and manage the definition of the GPB&W Technology Operating Model to support the future state, including organisational design, process optimization, Agile adoption and technology governance

Customers / Stakeholders
- Be a ‘trusted advisor’ to senior leadership by identifying opportunities, constructively challenging conventional thinking, and ensuring the customer and staff outcomes shape the design to prioritise and drive the execution of their change needs
- Ensure that the GPB&W Technology mission statement/vision and technology plans are communicated effectively across the organization and to key stakeholders

Leadership & Teamwork
- Work closely with GPB&W Leadership team to identify focus areas to drive delivery performance, alignment to TOM, service resilience, adoption of new technologies and Agile WOO and other key priorities
- Support internal staff communications and engagement activities
- Act as a change agent and take the lead in key projects, as may be assigned from time to time

Operational Effectiveness & Control
- Ensure adherence to external regulations and internal guidelines

Requirements

**Requirements**:

- A good university degree with at least 5 years of relevant work experience
- Previous experience in managing strategic change and/or organizational transformation programmes (at least 5 years)
- Previous experience in formulating Technology strategy and operating models (at least 5 years)
- Previous experience in Agile ways of operating (at least 2 to 3 years)
- Possesses well developed communication and presentation skills, as well as the ability to building trust and solid working relationships with senior management and other stakeholders

To be considered for this role, the relevant rights to work in Singapore is required.

**You’ll achieve more when you join HSBC.**

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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