Operations Assistant
1 week ago
This position is to handle our customers on all ISO tanks shipments. He/she must maintain relationships with both internal & external customer’s activities and its affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, performing costing for invoice preparations and being called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.
**Responsibilities**
- Prepares and responds to customer inquiries by studying products, services, and customer service processes. To be able to handle bookings with Carrier
- Coordinate and monitor shipments with contractors and vendors and update both internal & external stakeholders
- Performs data entry, opening & closing of files and costing preparation subsequent to invoice generation
- Engage in departmental discussions to resolve customer issues pertaining to operations, customer service or any other sales-related issues
- Arranging and coordinating for transportation / trucking
**Qualification**
- Relevant work experience in the Logistics or Transportation field with no less than 3 years in the related industry is a must
- Experience in Tank operations or leasing is a MUST
- Knowledge and experience in handling ISO Tanks
**Benefits**:
- Dental insurance
- Health insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Performance bonus
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