Executive, Student Records

2 days ago

Clementi, Singapore Singapore Institute of Management Full time

ACCOUNTABLITIES
- Regulatory Compliance and Reporting: Support the implementation of regulatory standards and controls within SR processes; compile reports/documents necessary to support all regulatory reporting/audits.
- Centralised Services: Plan and execute activities necessary for the team to provide centralised services. These include Student’s Pass (STP) processing, TransitLink PEI-Student concession card for eligible students, verification of qualification and processing of Personal Data Protection-related queries. Team Leads will also assign these activities to team members.
- Audits: Prepare and ensure readiness of documentations to support all internal and external audits on SR department.
- Student Records Management: Maintain student-related records, including document keeping, in accordance to established SR processes.
- SR Policies and Procedures: Provide and compile inputs to the review of SR policies and procedures to meet operational/annual review requirements.
- Continuous Improvement and Innovation: Recommend and implement improvements to SR processes to address new business requirements/user experience and in achieving operational efficiency.
- Budgeting: Monitor and manage the annual budget of SR department for budget items assigned by Supervisor and/or Managerial Leader.

REQUIREMENTS
- Bachelor’s degree.
- At least 2 years of relevant working experience in higher education.
- Proven track records of collaborating with team in achieving results.
- Proficient in mentoring team members.
- Good communication and interpersonal skills.
- Possesses analytical skills in preparing and interpreting statistics.
- Proficient in utilising digital tools to enhance work effectiveness.
- Ability to plan, organise and time manage under pressure.
- Independent and resourceful; collaborate effectively with others to achieve goals.
- Meticulous and process-oriented.
- Good learning agility; constantly recommend improvements and capable of adapting to evolving job requirements

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