Executive, Student Records
7 hours ago
**Who We Are**:
As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.
We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.
Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.
**About The Job**:
We are seeking an enthusiastic and organized individual support operations for our undergraduate and postgraduate programmes. This role involves collaborating with internal and external stakeholders to ensure seamless administrative processes and exceptional student experiences.
The incumbent can look forward to the opportunity to contribute towards shaping and optimizing operational processes impacting student success, and to a collaborative and dynamic work environment fostering professional growth.
**What You Will Be Doing**:
**Key Responsibilities**
**Specific (90%)**
- **Process Coordination**:Co-ordinate and maintain efficient process for operations and activities within the department, and supporting operations to ensure effectiveness and compliance with standards.
- **Stakeholder Liaison**:Act as a liaison between internal and external stakeholders, facilitating communication and collaboration on administrative matters pertaining to student records and related activities.
- **Student Support**:Address student enquiries promptly, providing comprehensive solutions for routine and escalated cases, fostering a positive and supportive environment for student success.
- **Workflow Documentation**:Document and continuously improve workflow procedures for departmental activities, optimizing efficiency and effectiveness.
- **Programme Operations Oversight**:Participate in the operations of programmes, including billing, student academic records, deferment, transfers/withdrawals, major/minor declarations, academic warnings/terminations, and graduations. Resolve issues that arise with precision and timeliness.
- **Guides and Training Material Development**:Create comprehensive guides, FAQs, and workflows for internal staff and students, aiding their understanding and usage of new systems effectively.
- **System Testing and Support**:Provide support for data migration and conduct essential pilot testing for new system functionalities. Resolve major issues before roll-out, ensuring a smooth transition for the team and making necessary adjustments.
**General (10%)**
- To provide support to the Manager of Student Records and Deputy Director of Office of Academic Services and perform any other duties as assigned by him/her.
**Job Requirements**:
- Degree/Diploma holder,
- At least 1 year of relevant work experience.
- Able to work independently.
- Must be IT-savvy.
- Resourceful and able to multi-task.
- Team player with good communication and interpersonal skills.
- Good problem solving and troubleshooting skills.
- An effective planner and organizer.
-
Executive, Student Records
2 weeks ago
Clementi, Singapore Singapore University of Social Sciences Full time**Short Description**: As a Student Records (SR) Executive, you will work with the SR Manager and team to ensure efficient and high-quality administrative support for a range of SR operations and activities related to the study life cycle of students enrolled in SUSS. - Develop and maintain an effective and efficient process for departmental activities and...
-
Executive, Student Records
2 days ago
Clementi, Singapore Singapore Institute of Management Full timeACCOUNTABLITIES - Regulatory Compliance and Reporting: Support the implementation of regulatory standards and controls within SR processes; compile reports/documents necessary to support all regulatory reporting/audits. - Centralised Services: Plan and execute activities necessary for the team to provide centralised services. These include Student’s Pass...
-
Executive, Student Records
24 hours ago
Clementi, Singapore Singapore University of Social Sciences Full time**Who We Are**: As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment. We advocate for the same for our people. We believe everyone...
-
Student Care Teacher in Clementi
24 hours ago
Clementi, Singapore Pro-Teach Student Care Full time**Job description** Do you have the **HEART **to educate young minds? Do you have the **ENERGY **to engage young children? **If yes, we WANT you!** **Job Description**: - Coach Primary students in their school homework and spelling - Possess effective classroom management skills and nurturing qualities - Execute our character building programmes, etc. -...
-
Executive/senior Executive, Student Recruitment
2 weeks ago
Clementi, Singapore Singapore University of Social Sciences Full time**Who We Are**: As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment. We advocate for the same for our people. We believe everyone...
-
Clementi, Singapore Singapore University of Social Sciences Full time**Who We Are**: As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment. We advocate for the same for our people. We believe everyone...
-
Clementi, Singapore Singapore University of Social Sciences Full time**Who We Are**: As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment. We advocate for the same for our people. We believe everyone...
-
Senior Executive, Student Admissions
1 week ago
Clementi, Singapore Singapore University of Social Sciences Full time**Student Admissions**: - Enhance departmental efficiency through optimal delegation of programme portfolio, responsibilities, and goals. - Supervise and guide team members to achieve the established departmental objectives and individual goals. - Coordinate data validation of applicants' academic records with external bodies and generate ad-hoc statistical...
-
Executive, Student Services
1 week ago
Clementi, Singapore Singapore University of Social Sciences Full time**About The Role**: This position is part of the Student Services (SS) department within Office of Academic Services (AS) serving as the first point of contact for students and alumni and enhancing the overall student services of the University. SS manages the SS hotline, counter, written correspondences, and administration of Electronic Course Evaluation...
-
Executive, Student Admissions
2 weeks ago
Clementi, Singapore Singapore University of Social Sciences Full time**Student Admissions**: To work with the Manager, Student Admissions (SA) to manage matters pertaining to admissions of students, challenge examination (CEX)waiver, credit recognition, student admission systems and IT projects. - Assist to develop and maintain an effective system for the planning of all administrative operations within the department. -...
