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Customer Service Executive

3 weeks ago

Singapore Hello Technology Pte Ltd Full time

Position Description (Responsibilities)
- Key support role between the company’s daily operation and customer.
- Validate and manage the SMS broadcast requests through data entry by inputting the configurations and components into the system.
- Posses good customer service and communication with the customer
- Handle arising technical or sms escalations daily.
- Other responsibilities include mobile app testing and all other initiatives within the job requirement assigned by manager.

Job Requirement:

- Diploma holder with minimum 2 years’ working experience in account servicing industry or technology/telco related background.
- Good communication skills in English (spoken & written).
- Meticulous and able to learn fast.
- Microsoft office and Mac environment
- Training on the job

**Job Types**: Full-time, Permanent

**Salary**: From $2,400.00 per month

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus

**Experience**:

- Customer service: 1 year (preferred)