Limits Monitoring Manager

Company Description

RHB Singapore is a progressive and growing financial organization. We are committed to creating a fulfilling, dynamic and engaging work environment for our team of more than 15,000 employees across locations in ASEAN.

**Job Description**:
**Primary Objective**
- Perform credit monitoring functions i.e. track & monitor covenants, credit review due dates, monitor facility excesses and collateral shortfall and monitor collaterals and expiry dates for insurances.
- Ensures accuracy, efficiency and meets the agreed turnaround time with the Business Units while avoiding operational risks and losses.
- Supports the effort to improve productivity, efficiency and lower costs via continuous process improvements.
- Maintains good business relationships/partnerships with key stakeholders, aligning actions to customer needs.

**Key Responsibilities**

Customer/Market - Business Transformation
- Perform credit monitoring functions i.e. track & monitor covenants, credit review due dates, monitor facility excesses and collateral shortfall and monitor collaterals and expiry dates for insurances.
- Perform loan static data maintenances.
- Respond to Business Units’ requests and enquiries within a stipulated time-line.
- Collaborate with the Team Lead to engage the Business Units on a regular basis to resolve BAU issues, improve processes and cooperation between Credit Ops and the Business Units.
- Participate actively to move the team towards completion of goals i.e. develop a service-oriented culture within the team.
- Support Business Units in their digitalization initiatives &/or launch of new products.

Process Digitalization or Automation /STP
- Participate in process digitalization or automation initiatives Productivity Improvement.
- Ensure all SLA/TAT are being met.
- Ensure work is completed with speed and accuracy.
- Contribute process improvements ideas to improve TAT, efficiency and reduction of internal errors in work processes.

Process Efficiency / Process Improvements
- Participate in process improvement discussions to improve the turnaround time for BAU processes.
- Identify operational risks and implement measures/controls to plug the risk gaps so that processes are in line with the with all internal & external policies/guidelines and requirements of the regulators.

Operational Risk & Compliance
- Work together with Team Lead to ensure that audit rating is “Satisfactory” or better.
- Work together with Team Lead to ensure that CRA rating is at least “On Target” or better.
- Work together with Team Lead to ensure no/mínimal operational lapses/financial losses.

Individual Contribution/Competency
- Participate in BCP Co-ordinator/Risk Co-ordinator or Data Steward roles.

Learning/Competitive Positioning
- Maintain high standards for self-development to achieve/exceed the goals of the team and to derive satisfaction from achievement of goals and continuous improvement.
- Initiate action plans to achieve self-development goals which has to be in line with the department and Group’s direction of building high performance culture e.g. attend courses from APLMA to understand the clauses in the Facility Agreement.
- Develop a mind-set of continuous learning to keep up with the pace of change in the Bank and to be competent in the job assigned.
- Mentor and provide training to junior staff.

**Qualifications**:

- Bachelor Degree.
- At least 5 years’ related experience in a Financial Institution with related experience in credit administration and credit monitoring for all credit products.
- Familiar with both commercial, corporate and retail banking products.
- Resourceful and a good team player.
- Conversant with related local regulatory requirements would be an added advantage.
- Good time management skills and ability to multi-task.
- Proficiency in Microsoft Office specifically in Excel.

Additional Information

RHB is a dynamic organization that promotes a work culture of high performance, where its biggest asset, the RHB-ians, are continuously developed & nurtured to their fullest potential through its robust talent management practices.

At RHB, we take PRIDE in our people and our teams. Great relationships built on trust, a ‘leading it right’ environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home.