Sales and Operations Manager #sgunitedtraineeships

1 week ago

Singapore MUSICGEAR PTE. LTD. Full time

**Role Description**:
This position plans directs and coordinates sales operations in an organisation. He/she analyses data builds sales plans and sets sales targets and goals. He/she leads the development of sales strategies expands sales channels and network. He/she may drive client relationships by managing sales related customer service.

**Specific Responsibilities**
- Develop data collection approaches
- Review and provide recommendations based on research outcomes
- Communicate with stakeholders to understand and document research findings and implications
- Analyse findings or reports of local and global market trends, opportunities, threats and technology development on impact on business strategies or business operations strategies
- Manage systems and processes of operational plans to meet organisational guidelines and policies
- Review and evaluate systems and processes in accordance with organisational policies to identify areas for improvement
- Develop and establish solutions to gaps and areas of improvement to further enhance organisational systems and processes
- Adhere to organisational code of conduct, values and ethics when managing and reviewing systems and processes to ensure continued efficiency of organisational business processes
- Manage and monitor data analytics
- Drive deep dive analyses to understand customer activities and behaviours across all digital platforms
- Manage analytics efforts on predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation
- Communicate quantitative findings, interpret trends, draw consumer insights and make recommendations for organisation's products and services
- Recommend parameters for financial budget management
- Forecast budgets
- Manage budgets and monitor budget outcomes
- Manage and monitor expenses
- Review sales data
- Analyse and report feedback from customers and colleagues on factors affecting sales
- Guide staff on improvement of providing sales advisory and sales techniques
- Carry out initiatives to increase sales and achieve sales

**Competencies**:
Business Environment Analysis

Business Operational Planning

Data Analytics

Financial Budget Planning and Management

Sales Management

**Duration of Traineeships**:6 months

**Approved Training Allowance**:Mature Mid-Career Individuals - $3700
**Education Qualifications Required for the Traineeship Role Under SGUnited Traineeship**:
Mid-career individuals from any qualification level can apply.

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