Avaya Engineer

**About Avaya**: **About the Opportunity**: **About the Responsibilities**: - Provides services for medium to highly complex end user installations, configurations, upgrades and migrations through advanced problem solving and troubleshooting. Includes 3rd party products and on-site services. - Evaluates symptoms, logs, and data required to resolve issues of...

Building a personal relationship with key client staff; - **Successful Service Delivery; ** SLA achievement and high level of customer satisfaction; - **Good communication around issues and opportunities - get things done, make things happen; ** Building service reports; - **Technical documents update and arrangement.**: - Internal technical training to...

**Voice Engineer** The Voice Engineer will be under the Operations and Maintenance Services for Avaya Enterprise Telephony Systems, Unified Comms and Contact Centre Solutions. The incumbent will be responsible for insuring the day-to-day operation, reliability, and integrity of the enterprise voice communications network. This includes installation,...

1. Support Avaya UC and CC implementation and operations 2. Support NICE recording solutions implementation and operations 3. Support IP Telephony, VLAN, LAN and WAN The following are the products we need support from the L2 Telco engineer - Avaya Comms Mgr - Avaya Session Mgr - Avaya System Mgr - Avaya Aura Messaging - Call Accounting - Avaya CMS - Avaya...

**ABOUT THE COMPANY** NXGEN is a leading service provider offering end-to-end integrated infocommunications IT solutions services. We lead digital transformations for clients by modernising their mainstream IT and deploying digital solutions at scale to drive growth and performance. At NXGEN, we put our customers first and help them navigate their digital...

**Job Description**: Support Avaya UC and CC implementation and operations Support NICE recording solutions implementation and operations Support IP Telephony, VLAN, LAN and WAN L2 Telecom Engineer will support the following: Avaya Comms Mgr Avaya Session Mgr Avaya System Mgr Avaya Aura Messaging Call Accounting Avaya CMS Avaya Utility Server Avaya...

Roles & ResponsibilitiesABOUT THE COMPANYNXGEN is a leading service provider offering end-to-end integrated infocommunications IT solutions services. We lead digital transformations for clients by modernising their mainstream IT and deploying digital solutions at scale to drive growth and performance.At NXGEN, we put our customers first and help them...

ABOUT THE COMPANYNXGEN is a leading service provider offering end-to-end integrated infocommunications IT solutions services. We lead digital transformations for clients by modernising their mainstream IT and deploying digital solutions at scale to drive growth and performance.At NXGEN, we put our customers first and help them navigate their digital...

The Project Engineer will be responsible for both Pre-sales and Post Sales engineering and technical disciplines, for both Avaya and Genesys Cloud Solution. He/ She will also be responsible for all engineering and technical disciplines for Avaya Aura Solution in Post Sales. This role is also responsible to train our engineers to achieve both Implementation...

**Job Description & Requirements** **Primary skillset** - Have hands-on exposure to the latest exciting technology trends in creating, managing, and improving CX (Nice in contact) for our users - including AI, Bot, Voice Biometrics, Real-Time Analytics, and Interactive Guidance. - Have direct involvement working with end-users to understand their business...