Director of Institutional Coverage Apac

At Paradigm, we are changing the future of finance By joining us at this early stage, you’ll be building cutting-edge, distributed financial service infrastructure that will reshape financial services across CeFi and DeFi markets.

**About Paradigm**
- Paradigm is a zero-fee, institutional liquidity network for derivatives traders across CeFi and DeFi.
- We provide unified access to multi-asset, multi-protocol liquidity on demand without compromising on execution preferences, costs, and immediacy.
- We’ve built the largest network of institutional counterparties in crypto, with over 600 institutional clients trading over $10 B per month.
- We are a diverse, global team led by our organizational principles and united by our mission to bring on-demand liquidity for traders, anytime and anywhere, without compromises. We also strive to ship faster than anyone else in the industry
- We are backed by the best traders and investors in the space, including Jump Capital, Alameda Ventures/FTX, Dragonfly Capital, Digital Currency Group, Genesis Trading, QCP Capital, Optiver US, IMC, GSR Markets, Akuna Capital, Fidelity Digital Assets CMT Digital, Goldentree Asset Management, Amber Group, OK Group, Bybit Fintech, and CoinShares.

**The role**

We are looking for a Director of Institutional Coverage to increase trading volume within our existing client base. They will be in constant communication with our clients to develop and deepen these relationships.

Ability to analyze trading data for growing client knowledge base and point of engagement with client accounts. Responsible for identifying areas to expand business with new products.

**Responsibilities**
- Industry experience in client service account management
- support for a derivative trading desk or derivative trading experience a plus
- Ability to analyze trade data and understand trading strategies across options and futures creating a data driven approach to liquidity management
- Understanding trade structures that are attractive to our client based, and use to grow client engagement on our platform
- Ability to generate client reports surrounding trends, activities, and market impacts that may effect business on a weekly and monthly basis
- Drive client engagement proactively, reaching out to better understand their needs and any changes to their trading strategies. Update clients on any new Paradigm features or products that would positively impact their business
- Facilitate onboarding calls to educate clients and prospects on product features/workflows and answer any technical-related questions
- Prepare and present reports on client activity to the Paradigm management team
- Act as a liaison between the client and other internal teams, including Engineering, Product, QA, and Compliance when surfacing bugs, incidents, and product feedback
- Show the highest level of professionalism both internally and externally
- Programming knowledge a big plus

**Our Benefits and Perks**
- Competitive pay and transparent pay bands
- Flexible work environment
- Unlimited Paid Time Off
- Celebrate your national holidays, in addition to floating holidays, to honor what matters to you, not HQ.
- Work anywhere and create a schedule that makes you comfortable and allows you to be at your best.
- Full benefits (vary by location)
- Medical, dental, vision
- Health Flexible Savings Account (FSA)
- Long Term Disability and Life Insurance
- Retirement savings (i.e. Traditional and Roth 401(k))
- Paid Parental Leave
- Generous technology allowance
- $5000 first-year budget to spend on your computer, peripherals, office essentials...whatever makes you most efficient and comfortable. You'll receive a $2000 refresh each anniversary.

Paradigm is an equal opportunity employer committed to fostering diversity and inclusion within our company.

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