Senior Retail Operations Executive

2 weeks ago

Pasir Panjang, Singapore Samsung Electronics Full time

Position Summary

Role and Responsibilities

Store Upkeep and Visual Merchandising
- Provide strategic input on new ideas and trends to innovate POSM plans, enhancing commercial effectiveness
- Manage POP materials, including localization, production, execution and timely nationwide rollout
- Ensure overall cleanliness and tidiness of concept zones and general display areas
- Monitor display and fixture conditions; coordinate maintenance through appointed agencies to resolve retail defects
- Enforce retail execution standards:

- Correct placement of props
- Activation of video screens
- Adequate catalogues replenishment and general upkeep

Assets Management
- Track and manage all fixture and endcap deployments
- Ensure brand signage and lighting levels comply with HQ visual merchandising standards and guidelines

Display Set Management
- Propose and optimize floor plans based on product mix and store profile
- Issue, track and follow through on display set targets and completion timelines
- Main accurate overview of active SKUs (display vs sales run rate)
- Track monthly display share performance for Samsung and key competitors

Events and Activations
- Plan and execute all assigned activations in line with brand standards, including planogram planning and on-ground delivery
- Monitor onsite setup and execution for events, roadshows and activations
- Provide innovation-driven ideas to elevate POSM strategy and activation impact
- Manage digital assets execution for all Samsung-owned digital screens, adhering to HQ guidelines
- Coordinate with external agencies to ensure on-time, high quality deployments, driving retail excellence and competitive advantage through design thinking

Others
- Manage billing, invoicing and all related administrative processes
- Work closely and communicate effectively with internal and external stakeholders
- Perform all other duties as assigned

Skills and Qualifications
- Diploma / Degree holder with at least 2-3 years of relevant working experience in Retail Operations role
- Have strong commercial sense and analytical mind
- Must be a team player and strong influencing skills and able to work under tight schedules
- Good communication and interpersonal skills

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