
Retail Operations Executive
2 weeks ago
Position Summary
- Generate timely weekly/monthly report for SES Traffic & Sales, including EDI/Non EDI sales management
- Track premium and voucher issuance on Event Portal to report on findings for promotional campaigns
- Monitor and review MSP results to report on findings
- Conduct operational audits to maintain SES premium brand image and operational SOPs
- Participate in SES operational and service enhancements initiatives
- Liaise and coordinate with franchisee and internal stakeholders on SES initiatives
- Monitor and maintain sufficient stock levels for JBL & IOT range
- Manage and maintain LFD and digital signage
- Compile FSM roster & coordinate new hire onboarding
- Place orders for operational items (e.g. Concierge, Screen Pro, Namecard Uniform etc.)
- Provide administrative support for T3 & Vivo, and invoicing/billing matters including BQMS, Tradeshift, iShopChangi & etc.
- Provide logistic and coordination support for Workshop, Events, Launches, Campaigns etc.
- Any other ad-hoc duties as assigned
Role and Responsibilities
Skills and Qualifications
- Learns to use professional concepts. Applies company policies and procedures to resolve routine issues
- Works on problems of limited scope. Follows standard practices and procedures
- Normally receives detailed instructions on all work
- Typical entry point for university graduates
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