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Digital Lock Technician/installer

2 weeks ago

Singapore igloohome Full time

**Job purpose**:
To install, troubleshoot, strip parts and fix igloohome products according to the company’s standards. This person will be liaising with the Customer Service Team, Product Team and the Operations Team.

**Duties and responsibilities**:

- Travel to customers’ homes to install or help troubleshoot igloohome products
- Provide product training to the customers and test the lock’s functionality after the installation
- Follow daily schedule to complete installation tasks
- Maintain a positive and professional attitude to customers
- Ensures that locks are installed/repaired in working condition according to the standards set by igloohome
- Root cause analysis on lock issues

**Requirements**:

- Flexibility with full-time schedule, including shift assignments on weekends/evenings;
- Possesses a valid Class 3 driver’s license and has access to an automobile;
- At least 2 years experience in electrical, carpentry or lock installations preferred
- Open to fulfill urgent/ad hoc appointments to ensure customer satisfaction