Partner Account Executive

3 days ago


Church Street, Singapore SilverDoor Asia Pte Full time

**A little bit about us**

SilverDoor Apartments is the world’s most trusted provider of serviced apartments for business travel.

We have a global collection of 200,000 apartments in 90 countries and operate across offices in London, Lancaster, Madrid, Singapore, Dubai, Denver and Hyderabad.

We take a personal approach to everything we do, and that’s what sets us apart. Our inventory of serviced apartments is carefully cultivated from relationships with over 1000 operators around the world.

An entry-level position into account management and supply chain management. The role will be to source new property partners with a view to increasing the apartment portfolio and negotiating the best terms for SilverDoor. In addition, you will be responsible for maintaining and developing existing relationships with our global property partners.

Supported by the Partner Account Manager - APAC, you’ll work closely with and maintain excellent lines of communication with all other departments, while attending and representing the company at all relevant networking opportunities.

**Responsibilities**:

- Review competitor websites to benchmark our current market-share and source new suppliers
- Pro-actively improve the supplier base for corporate clients using the supplier processes, ensuring all relevant documents are received and transferred accurately
- Liaise with suppliers in a timely manner, utilising other resources within the team to ensure a smooth sign up process
- Work alongside your direct report during RFP processes
- Review working methods and suggest procedural or system changes to improve efficiencies within the new supplier sign up process
- Maintain existing and develop relationships with property partners
- Negotiating the best possible terms & conditions, cancellation terms, credit terms and commission levels
- Have a strong awareness of SilverDoor's major clients and the cities they are currently travelling to
- Maintaining a high standard of communication with international property partners and answering queries within 24 hours
- Supporting urgent requests for accommodation in locations not currently covered by SilverDoor and establishing relationships with relevant property partners
- Inspecting properties in line with the SilverDoor verified programme
- Securing rates, ensuring that rate parity is being maintained
- Regularly reviewing account performance with key partners
- Regularly meeting assigned accounts and reviewing business opportunities
- Attending and representing the company at all relevant networking opportunities
- Joining client team on pitches/presentations if appropriate
- Having a strong awareness of business activities that are commercially advantageous and focussing efforts accordingly
- Delivering strong commercial relationship
- Assisting with complaints if necessary and gathering feedback
- Compiling property stats

**Desirable Experience**:

- Business development/Account management
- Familiar with data analysis and Excel functionality
- Experience of contract/agreement terminology and management
- Use of CMS systems

**Required Skills**:

- Strong verbal and written communication skills
- Confident meeting clients face-to-face
- Good numeracy skills
- Strong interpersonal and negotiation skills
- Fluency in English
- An additional language would be desirable

Pay: $43,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person


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