Is Administrator/senior Is Administrator, Iits

1 week ago

Singapore Singapore Management University Full time

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

DESIGNATION : IS Administrator/Senior IS Administrator, IITS

RESPONSIBILITIES
- This position is for Office of Integrated Information Technology Services (IITS).
- Administer and provide assistance / day-to-day operational support for both on-premise and cloud software solutions (e.g. SAP, Documentum).
- Play a project leader role for in-house system implementations.
- Manage small to medium-scale outsourcing projects. Responsible for preparing tender / RFQ specifications, evaluation and implementation of the outsourced systems.
- Coordinate the design, release & deployment of systems with cross-functional team dependencies and impact.
- Coordinate and conduct User Acceptance Testing (UAT) and relevant training.
- Provide system documentation according to the Project Development Methodology.
- Conduct post implementation reviews to gather user feedback and schedule for enhancements and modifications.
- Evaluate software package / productivity tools and make recommendations.
- Participate in Information Systems Planning.

QUALIFICATIONS
- Degree / Diploma in Computer Science or IT.
- At least 3 to 5 years of relevant work experience in installation and administration of relevant SAP components (ECC, Fiori apps, Solution Manager etc.), patches and upgrades.
- Good knowledge in SAP Basis, security administration, client management, change management in ABAP and Java Stack.
- Good experience in administering cloud solutions and platforms.
- Knowledge in Documentum administration will be advantageous.
- Good knowledge of Windows platform and SQL Server.
- Good knowledge of software development life cycles and structured project development methodology.
- Excellent communication, interpersonal and project management skills.
- Strong analytical and problem-solving skills.

OTHER INFORMATION

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