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IT Technical Support Officer

3 weeks ago

Singapore WORKLE PTE. LTD. Full time

**Industry: Marine / Shipping**

**Working hours: 5 days 9am - 6pm**

**Salary: up to $3,500**

**Job Duties**:

- Ensure smooth running of the Company’s computer systems and ensuring providing technical support to users both in office and on board vessels own/operated by the Company. These include but are not limited to:

- monitoring and maintaining the office and ship computer systems, networks and hardware, including liaising with external IT vendors regarding the same;
- assisting shore and sea staff, either face-to-face or over the telephone, to troubleshoot and resolve hardware or software issues;
- assist in preparing and administering the Company’s IT policy and procedures;
- assist with the Company’s cyber security defence, including configuring and upgrading routers, switches, firewalls, proxy, anti-virus software, access points etc.; and
- conduct disaster recovery operations.
- Boarding of vessels to provide relevant IT support.
- Assist in implementation of new info-system management software for the Company.
- Attend to projects and tasks as assigned.

**JOB REQUIREMENTS**
- Minimum 2 years of relevant experience.
- Minimum Diploma in related discipline.
- A team player with good interpersonal and communication skills.
- Able to work independently.
- **Comfortable with boarding vessels within Singapore waters (safety training will be provided).**
- **Experience in setting up and running new info-software systems a distinct advantage**.

EA License No: 19C9611
EA Personnel Reg No: R1433735 Teng Wei Mun (Celest)