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Monitoring Specialist

2 weeks ago

Singapore ZENITH INFOTECH (S) PTE LTD. Full time

Zenith Infotech (S) being in Tech Recruitment industry for over 25 years, is assiting one of our clients to recurit **Monitoring Specialist.
This is a 11 month contract role, with rotating shfits on weeknds and public holidays.

**ROLES & RESPONSIBILITIES**:

- Perform monitoring activities using tools provided as well as reviews of transactions flagged out
- Ensure that all tasks are completed/submitted in accordance to Standard Operating Procedures within the agreed timelines/SLA.
- Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with client
- Handle ad hoc duties as required

**REQUIREMENTS**:

- Minimum 1 year of experience working in an administrative role
- Fast learner and good team player
- Demonstrates good communication skills and comfortable to work in a fast-paced environment
- **9am to 6pm **, **44 hours per week, able to work rotating shift hours including weekends and public holidays